Operations Engineer

Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Managed File Transfer
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and promptly addressing any issues that arise to maintain system reliability and performance. Collaboration with various teams to coordinate operational activities and support service continuity is a key aspect of the daily routine, along with documenting processes and contributing to improvements in operational workflows.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Monitor production systems to ensure consistent service delivery and operational stability.
- Coordinate with cross-functional teams to resolve incidents and minimize downtime.
- Document operational procedures and update knowledge bases to support team efficiency.
- Assist in the implementation of process improvements to enhance system performance and reliability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Managed File Transfer.
- Experience with file transfer protocols and secure data exchange methods.
- Ability to troubleshoot and resolve issues related to file transfer systems.
- Familiarity with monitoring tools and incident management processes.
- Strong problem-solving skills and attention to detail.
- Effective communication skills to collaborate with technical and non-technical stakeholders.

Additional Information:
- The candidate should have minimum 3 years of experience in Managed File Transfer.
- This position is based at our Pune office.
- A 15 years full time education is required.