Supplier Account Manager

Supplier Account Manager

Job Title

Supplier Account Manager

Job Description

About the Role

We are looking for a proactive and analytical Supplier Account Manager to drive supplier performance management, supplier portfolio optimization, and continuous improvement initiatives. In this role, you will leverage benchmarking, data analytics, and supplier relationship management to enhance supplier value, optimize costs, mitigate risks, and improve operational efficiency.

You will collaborate with suppliers and cross-functional stakeholders to rationalize the supplier base, manage supplier transitions, ensure compliance, and develop strategies aligned with business objectives.

Key Responsibilities

• Supplier Performance Management: Develop and implement benchmarking frameworks, performance analytics, KPIs, and targets to systematically evaluate supplier capabilities and performance.
• Supplier Portfolio Optimization: Drive supplier tail management, identify low-value suppliers, and implement supplier consolidation and rationalization strategies to improve efficiency and reduce costs.
• Supplier Phase-Out Management: Lead supplier exit and phase-out activities, collaborating with cross-functional teams to ensure smooth transitions, business continuity, and risk mitigation.
• Continuous Improvement: Identify performance gaps through data analytics and implement corrective actions and improvement initiatives to maximize supplier value.
• Data-Driven Decision-Making: Analyze supplier performance metrics, market trends, and benchmarking data to generate actionable insights and support informed procurement decisions.
• Cost Optimization: Identify opportunities for cost savings, process improvements, and Design-to-Cost initiatives while balancing quality, service, and business requirements.
• Risk and Compliance Management: Ensure suppliers adhere to applicable regulatory requirements, quality standards, safety guidelines, and ethical business practices.
• Supplier Relationship Management: Build strong relationships with key suppliers, foster collaboration, resolve performance issues, and align supplier objectives with business priorities.
• Stakeholder Collaboration: Partner with Procurement, Supply Chain, Quality, Operations, and other relevant teams to implement supplier strategies and deliver business value.
• Strategic Recommendations: Present supplier performance insights, benchmarking outcomes, and portfolio optimization recommendations to management to support strategic decision-making.
• Innovation and Best Practices: Encourage supplier collaboration, knowledge sharing, and innovative approaches to improve product quality, operational performance, and value creation.

Required Qualifications and Experience

Education

• Bachelor’s or Master’s degree in Business Administration, Procurement, Supply Chain Management, or an equivalent discipline.

Work Experience

• 10 years of relevant experience.

Relevant experience may include:

• Market analysis and research
• Supplier negotiations and relationship management
• Strategic sourcing or buying
• Supplier performance management
• Business process engineering or process improvement

Preferred Skills and Competencies

• Supplier Performance Management and KPI Monitoring
• Supplier Evaluation and Benchmarking Methodologies
• Supplier Relationship Management
• Data Analytics, Performance Reporting, and Market Research
• Cost Optimization and Design-to-Cost
• Continuous Improvement and Process Excellence
• Contract Management and Supplier Negotiations
• Supplier Risk Management and Regulatory Compliance
• Procurement and Supply Chain Business Acumen
• Project Management and Stakeholder Collaboration
• Strong analytical, problem-solving, and communication skills
• Ability to translate data and performance insights into actionable business strategies

What Success Looks Like

• Improved supplier performance, reliability, and accountability.
• Reduced supplier complexity through effective portfolio optimization.
• Measurable cost savings and improved operational efficiency.
• Effective supplier transitions with minimal business disruption.
• Stronger supplier relationships, improved compliance, and reduced risk.
• Sustainable continuous improvement and value creation across the supplier base.

Join us to drive supplier excellence, optimize procurement performance, and create sustainable business value through data-driven supplier management.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

Experience Level

Mid Level