Telesales Executive

Key Responsibilities:

• Lead Generation: Making outbound calls to prospective clients.
• Sales Pitching: Delivering persuasive presentations of products/services.
• Customer Engagement: Understanding needs, answering questions, handling complaints, and resolving issues.
• Database Management: Maintaining and updating customer information.
• Target Achievement: Consistently meeting daily, weekly, and monthly sales goals.
• Relationship Building: Fostering strong connections with existing and potential customers.
• Upselling/Cross-selling: Promoting additional or upgraded products/services. 

Key Skills & Qualifications:

• Communication: Excellent verbal skills, active listening, and ability to adapt tone.
• Interpersonal Skills: Empathy, emotional intelligence, and dealing with different personalities.
• Negotiation: Persuading customers and handling objections effectively.
• Technical Skills: Proficiency with CRM software and telephone systems.
• Resilience: Ability to handle rejection and work in a target-driven environment.
• Product Knowledge: In-depth understanding of company offerings.