Administrator

Job Description: Hospital AdministratorHospital: 30-bed, single-doctor hospital

Reports to: Doctor / Hospital Owner

Position: Full-time

Role: Take care of the hospital’s daily administration so the doctor can focus on patient care. This is a hands-on role involving staff supervision, patient coordination, billing, purchases, and upkeep of the premises.

Responsibilities

• Daily operations: Ensure reception, admissions, discharge, housekeeping, and other routine activities run smoothly.
• Staff supervision: Manage attendance, duty schedules, leave arrangements, and work allocation for reception, nursing, housekeeping, and support staff, consulting the doctor on clinical staffing needs.
• Patient coordination: Help patients and attendants with hospital procedures, charges, and service concerns. Refer medical questions to the doctor or nurse.
• Billing and collections: Check patient bills, track payments and outstanding dues, reconcile daily collections, and maintain expense records.
• Purchases and stock: Arrange medicines, consumables, linen, and other supplies in consultation with the doctor and relevant staff. Monitor stock levels, expiry dates, and wastage.
• Maintenance and cleanliness: Ensure clean wards, functioning utilities, and timely repairs of equipment and facilities through service providers.
• Records and renewals: Keep administrative records organised and track hospital licences, service contracts, and renewal dates.
• Safety: Follow up on waste disposal, fire safety, and hygiene arrangements under the doctor’s guidance.
• Owner updates: Give the doctor a brief daily update on admissions, collections, expenses, staffing issues, and pending work.
• RequirementsGraduate with preferably 2–3 years of experience in similar role.
• Comfortable using basic computer software, spreadsheets, and hospital billing systems.
• Able to supervise a small staff, handle patient concerns calmly, and follow up until work is completed.
• Honest, organised, practical, and careful with money and confidential information.