Business Development Manager (BDM)

Job Title: Business Development Executive – Sales & Operations

Company: Manpushp Software LLP

Product: TransportLite – Transport Management Software

Location: Raipur, Chhattisgarh

Job Description:

We are looking for a motivated and result-oriented Business Development Executive for our product TransportLite, a cloud-based Transport Management Software designed for transporters, logistics companies, and fleet operators.

The candidate will be responsible for handling prospective customers, conducting product demonstrations, converting leads into customers, providing software training, and managing post-sales support.

Key Responsibilities:

1. Tele Sales & Lead Management

• Contact prospective customers through phone calls and WhatsApp.
• Understand customer requirements and explain TransportLite software features.
• Handle incoming enquiries and follow up with potential customers.
• Maintain proper records of leads and follow-up activities.

1. Product Demonstration & Sales

• Conduct online software demonstrations for prospective customers.
• Explain software modules, features, benefits, and pricing.
• Handle customer queries and objections.
• Convert interested prospects into paying customers.

1. Customer Onboarding & Training

• Assist newly onboarded customers with software setup and initial configuration.
• Provide online training and demonstrations.
• Guide customers in using different software modules.
• Ensure smooth customer onboarding and product adoption.

1. Customer Support & Relationship Management

• Handle customer queries through phone calls and WhatsApp.
• Provide basic technical and operational support.
• Coordinate with the technical team for issues requiring development assistance.
• Maintain good customer relationships and ensure customer satisfaction.

1. Sales & Operations

• Maintain daily sales reports and follow-up records.
• Track demo schedules, conversions, and pending enquiries.
• Follow up with existing customers for renewals and additional services.
• Achieve assigned sales and customer onboarding targets.

Required Skills:

• Good communication and convincing skills.
• Comfortable with telecalling and online product demonstrations.
• Basic computer knowledge and MS Excel.
• Ability to understand and explain software products.
• Good follow-up and customer relationship management skills.
• Willingness to learn new software and technology.
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Experience: 1–3 Years preferred.

Preferred Candidate: Candidates with experience in Software Sales, Tele Sales, CRM Sales, SaaS Sales, or Customer Support will be preferred.