Field Credit Officer

Job Description  Identify operational area and conduct village meeting.  Identify potential area & customer, conduct regular meetings about organization, its services and new JLG formation.  Represent People’s Forum and the branch vis-à-vis customers and the local community.  To generate business as per the target assigned by BM.  Ensure quality of loan evaluation and application as per the loan policies and procedures.  Prepare the Weekly plan in advance for disbursing to the Managed groups and submit it to the BM.  Give proper Orientation on loan and Communication on fees and interest rate, instalments, collection rules of the organisation to the member at the time of disbursement.  The incumbent also responsible for recovery of the loan and on a monthly basis collect the interest.  Ensure that recovery policies and procedures are followed  Arrange the JLG training programme.  Need to maintain the records and provide the information to different depts. as per the requirement.  Maintain the documentation and various registers in the branch.  Ensure that providing excellent customer service and ensure brand recognition.  Ensure a high standard of discipline and integrity  Responsible for 100% collection. Key Result Areas  Creating a high quality portfolio.  Sourcing of Files through various channels  Achievement of Monthly Target  Ensuring Time Collection.  Ensure high level of customer satisfaction through high service quality  Maintaining the compliance as per Audit Key Performance Indicator  Timely and ensuring 100% collection  Achieving the business target  Number of New and Repeat client addition  Client Retention should be minimum 80%  Overall contribution of Branch Target  Minimization of Audit Findings