Security Supervisor

1. Client & Site ManagementAct as the primary contact person for assigned sites and provide daily/weekly updates to the client.

• Listen to client complaints/requests, resolve them quickly, and escalate to management when needed.
• Finalize and implement site SOPs with the client – visitor entry, gate pass, vehicle movement, etc.
• Ensure timely sign-off/verification from the client on attendance, incident reports, and monthly service reports.

2. Guard Deployment & Daily OperationsPrepare duty rosters for guards, assign shift-wise postings, and arrange immediate backup for absence/leave.

• Conduct daily roll call/briefing – uniform, grooming, duty instructions, emergency procedures.
• Conduct surprise checks to ensure guards are at the correct post, alert, and maintaining registers.
• Ensure basic checks on CCTV, access control, fire equipment, etc., and report faults immediately.

3. Attendance, Payroll & Expense Management (Guard Level)Ensure daily attendance (present/leave/late/OT) of guards is correctly marked in register/app.

• Maintain accurate entries for overtime, night shift allowance, holiday work, etc., to support correct payroll.
• Maintain a list of guards’ daily expenses (e.g., emergency advance, travel, uniform replacement) and collect bills/receipts.redscorpionsecurity
• Support HR/Accounts in preparing monthly payroll sheets by providing correct data on attendance, OT, deductions, advances, etc.
• Clearly communicate salary slip details, payment dates, and any deductions to guards.

4. Discipline, Training & PerformanceMonitor guards’ behaviour, uniform, punctuality, mobile usage, etc., and issue warnings/reports when needed.careers.

• Provide site-specific training to new guards – post duties, emergency response, client etiquette, etc.
• Document performance issues (repeated late coming, mistakes, complaints) and recommend action to management – warning, transfer, or removal.

5. Incident & Compliance ManagementTake immediate action in case of theft, fire, accident, fight, medical emergency, etc.; inform the client and write an incident report

• Coordinate with police, fire brigade, ambulance, etc., when required.
• Support basic labour/factory/PSARA-related compliance – ID cards, uniform, registers, documentation, etc.

6. Reporting & Coordination with DGPRO OfficeSend daily/weekly site reports – attendance summary, incident summary, client feedback, pending issues.

• Assist in preparing proposals for new client requirements, extra manpower needs, equipment needs, etc.
• Work with Accounts/HR to provide data for guard advances, salary adjustments, full & final settlement, etc.