Relationship Officer

Industry: Financial Services / NBFC

Hiring: Individual Relationship Officer

Employment: Full-Time

*✅ Eligibility Criteria*

Age: Maximum 35 years at the time of application.

Education: Degree mandatory for Supervisor / IRO-HL / IRO roles.

12th Pass: Candidates with 12th qualification may be considered only with 2–3 years of relevant experience.

Career Gap: No career gap is allowed; candidates with career gaps will be disqualified.

Appraisal: Last 2 years' appraisal ratings must be submitted and should meet SMFG's internal standards.

CIBIL: Minimum 650 CIBIL score required.

Relevant experience in LAP / Home Loan / Mortgage / Banking / NBFC / Financial Services / Sales will be preferred.

💼 *Candidate Profile*

We are looking for candidates with:

Strong sales and customer-handling skills

Good communication and negotiation skills

Experience in LAP / Home Loan / Mortgage / Banking sales

Ability to work in a target-driven environment

Good knowledge of the local market

Willingness to travel within the assigned territor

**🎯* Key Responsibilities*

Sales Manager – Micro LAP / Mortgage

Drive LAP and mortgage business in the assigned territory.

Generate new business through direct sourcing and channel partners.

Manage and develop relationships with customers, DSAs, and other sourcing channels.

Achieve monthly sales and disbursement targets.

Ensure quality sourcing and proper documentation.

Coordinate with credit, operations, and other internal teams for smooth processing.

Monitor the sales pipeline and maintain regular market coverage.

Ensure compliance with SMFG policies and processes.

IRO Mortgage / IRO – Rural Home Loan

Source new LAP/Home Loan customers from the assigned territory.

Generate leads through field visits, references, connectors, and local market activities.

Understand customer requirements and explain suitable loan products.

Collect and verify required customer documents.

Coordinate with credit and operations teams until disbursement.

Maintain strong relationships with customers and sourcing channels.

Achieve assigned monthly sourcing and disbursement target