Senior Telesales Associate

Company: JTC Holidays

Location: Rajkot, Gujarat

Job Type: Full-time (Day Shift)

Salary: ₹12,000 – ₹28,000 per month

Fixed Salary: ₹12,000 – ₹18,000 + Incentives up to ₹10,000

Experience: Minimum 2 years

Education: Graduate

Gender: Female

English: Basic English

Job Summary

JTC Holidays is looking for an experienced and enthusiastic Senior Telesales Associate to join its travel and tourism team. The candidate will be responsible for selling tour packages and travel services, handling customer inquiries, and converting them into bookings.

The ideal candidate should have at least 2 years of experience in B2C sales, preferably in the Telesales, along with good customer-handling and sales skills.

Key Responsibilities

• Handle customer inquiries related to domestic and outbound tour packages.
• Promote and sell travel packages to individual customers.
• Generate and follow up on sales leads through calls and other channels.
• Understand customer travel requirements and recommend suitable packages.
• Explain tour itineraries, pricing, inclusions, and travel terms to customers.
• Convert inquiries into confirmed bookings and achieve sales targets.
• Maintain regular follow-ups with prospective and existing customers.
• Build and maintain strong customer relationships.
• Coordinate with the operations team for smooth booking and travel arrangements.
• Maintain records of customer interactions, leads, and sales activities.

Required Skills

• B2C Sales
• Travel & Tour Package Sales
• Outbound Tours
• Travel Packages
• Tourism Knowledge
• Lead Generation
• Customer Relationship Management
• Negotiation & Convincing Skills
• Follow-up & Sales Conversion
• Basic English Communication

Eligibility

• 12th in any discipline.
• Minimum 2 years of experience in B2C sales.
• Candidates with experience in the travel and tourism industry will be preferred.
• Good customer-handling and communication skills.
• Strong sales and convincing abilities.
• Target-oriented and self-motivated.
• Comfortable working in a full-time day-shift role.

Salary & Benefits

• Fixed Salary: ₹12,000 – ₹23,000 per month
• Performance Incentives: Up to ₹10,000 per month
• Overtime Pay
• Career growth opportunities
• Opportunity to build a career in the travel and tourism industry

Job Location

JTC Holidays

345, West Gate, Above Balaji Thal,

150 Feet Ring Road, Near Raiya Circle,

Raiya, Rajkot, Gujarat