Customer Care Executive

🚀 WE ARE HIRING!

JOIN THE HOMESTAYSBNB TEAM

CUSTOMER SUPPORT & HOST PROPERTY LISTING EXECUTIVE

🏢 Company: HOMESTAYSBNB

📍 Office Location: Ranchi, Jharkhand

💼 Employment Type: Full-Time

👥 Department: Customer Support & Host Acquisition

⸻

🌟 BUILD YOUR CAREER WITH HOMESTAYSBNB!

Are you good at communication, customer handling and talking to people?

HOMESTAYSBNB is expanding its operations across India! We are looking for enthusiastic, dedicated and hardworking individuals to join our growing team.

Be part of a growing travel-tech company connecting property owners with travellers across India.

💼 YOUR KEY RESPONSIBILITIES

1. CUSTOMER SUPPORT

* Handle customer enquiries through WhatsApp, calls and emails.

* Assist guests with booking-related queries.

* Support customers with cancellations and booking issues.

* Resolve customer complaints professionally.

* Coordinate with internal teams to ensure customer satisfaction.

2. HOST ACQUISITION & PROPERTY LISTING

* Contact villa owners, homestay owners and property owners across India.

* Introduce HOMESTAYSBNB and explain its benefits.

* Help property owners register on our platform.

* Assist hosts in uploading property photos, descriptions and pricing.

* Verify property information and listing details.

* Follow up with interested property owners until successful registration.

3. DAILY OPERATIONS & REPORTING

* Maintain daily call and customer support records.

* Track property registrations and listing progress.

* Update daily performance reports.

* Share customer feedback and operational issues with management.

🎯 WHO CAN APPLY?

✅ Minimum Qualification: 12th Pass

✅ Freshers & Experienced Candidates Welcome

✅ Basic English Communication

✅ Hindi Communication Preferred

✅ Basic Computer Knowledge

✅ Good Communication & Convincing Skills

✅ Positive Attitude and Learning Mindset

🎁 WHAT WE OFFER

💰 Fixed Salary as per experience and company policy

🎯 Performance-Based Incentives

📚 Professional Training & Guidance

📈 Career Growth Opportunities

🤝 Friendly and Professional Working Environment

🌍 Opportunity to work with a growing travel-tech brand

📈 GROW WITH US!

High-performing employees can advance to:

* Senior Customer Support Executive

* Host Acquisition Team Leader

* Customer Relationship Manager

* Operations Manager

* Business Development Executive

⸻

📲 HOW TO APPLY?

OPTION 1 – WHATSAPP APPLICATION

📱 WhatsApp your updated resume to:

[9974494314 WHATS APP NUMBER]

OPTION 2 – EMAIL APPLICATION

📧 support homestaysbnb.com

Subject: Application – Customer Support & Host Listing Executive

🌐 Website: www.homestaysbnb.com

⸻

🔥 YOUR CAREER. YOUR OPPORTUNITY. OUR GROWTH.

HOMESTAYSBNB

Connecting Properties. Creating Opportunities. Redefining Stays.

📢 APPLY NOW – JOIN OUR TEAM IN RANCHI!