Graticare

Technical Support Executive

Graticare
Kumhartoli, Ranchi
₹15,000 - ₹22,500 monthly*

Fixed

₹15,000 - ₹20,000

Average Incentives*

₹2,500

Earning Potential

₹22,500

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

20 applicants

20 applicants

Job Description

Responsibilities

  • Handle customer queries via phone, and chat.
  • Diagnose and resolve software issues.
  • Escalate complex cases and follow up for resolution.
  • Guide clients through setup and troubleshooting steps.
  • Maintain accurate support records and feedback.

Requirements

  • 0–3 years of experience in tech support or help desk role.
  • Strong communication and problem-solving skills.
  • Good Computer knowledge.
  • Customer-oriented with a learning mindset.
  • Must comply with Medical industry holiday norms.

Why Join Us

  • Innovative, supportive work culture.
  • Career growth opportunities.
  • Competitive salary and benefits.

Job role

Work location
Work location4th Floor, Rukmini Tower, Harmu Rd, Kumhartoli, Ranchi, Jharkhand 834001, India Kumhartoli, Ranchi
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit23 - 35 years
Gender
GenderAny gender

About company

Name
NameGraticare
Address
Address4th Floor, Rukmini Tower, Harmu Rd, Kumhartoli, Ranchi, Jharkhand 834001, India Kumhartoli, Ranchi
Job posted by Graticare

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You can expect a minimum salary of 15,000 INR and can go up to 22,500 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ranchi to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ranchi at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 31 Oct 2026. For more details, download apna app and find Full Time jobs in Ranchi . Through apna, you can find jobs in 64 cities across India. Join NOW!

Technical Support Executive in Graticare, Kumhartoli, Ranchi | apna.co