Data Entry Operator

Job Purpose To accurately enter, manage, and maintain data in the company systems (CRM, Dashboard, Excel), while ensuring regular follow-ups with team members to keep data updated, correct, and complete. Key Responsibilities 1. Data Entry & Management ● Enter data into CRM, dashboards, and Excel sheets ● Update student, sales, and operational data regularly ● Maintain accuracy and completeness in all records ● Organize and manage digital data properly 2. Data Verification & Accuracy ● Check data for errors and correct mistakes ● Cross-verify entries with team members if required ● Ensure all data is updated on time 3. Follow-ups (MOST IMPORTANT) ● Regularly follow up with team members to collect pending data ● Ensure no missing or incomplete entries ● Coordinate with departments to keep records updated 4. Reporting Support ● Assist in preparing basic reports from data ● Share required data with management when needed ● Maintain proper records for easy access 5. Coordination with Team ● Work closely with Sales, Teaching, and Operations teams ● Ensure smooth data flow between departments ● Communicate clearly for any missing or incorrect data Skills Required Must-Have ● Basic computer knowledge (MS Excel, Google Sheets, typing) ● Good data entry speed and accuracy ● Strong follow-up skills (very important) ● Basic understanding of systems / dashboards Good-to-Have ● Experience with CRM or data tools ● Basic understanding of reports Personality Traits ● Responsible and disciplined ● Detail-oriented (focus on accuracy) ● Proactive (follows up without being told) ● Organized and systematic ● Honest and reliable Key Performance Indicators (KPIs) ● Accuracy of data entries ● Timeliness of data updates ● Number of pending entries reduced ● Follow-up effectiveness ● Error rate in reports Growth Opportunity ● Can grow into roles like: ○ Operations Executive ○ MIS Executive ○ Dashboard Coordinator Ideal Candidate Someone who: ● Can handle data carefully and accurately ● Can follow up consistently with team members ● Can ensure nothing is missed or delayed