Field Service Technician
Souave Recruitment ConsultantsFixed
₹25,000 - ₹30,000
Average Incentives*
₹1,000
Earning Potential
₹31,000
Fixed
₹25,000 - ₹30,000
Average Incentives
₹1,000
Earning Potential
₹31,000
You can earn more incentive if you perform well
Field Job
Full Time
Min. 3 years
Basic EnglishJob Description
Field Operations and Technical Support Executive
Location: Pune, with travel to installation and service sites
Service delivery and customer support • Monitor service schedules through the ERP system and ensure timely completion of service visits and installations. • Assess service quality by tracking callbacks after servicing, analysing breakdowns and identifying root causes to prevent recurring failures. • Handle customer escalations and prepare clear written communication based on feedback from field teams. • Prepare quotations for repairs and additional work, and coordinate timely renewal of annual maintenance contracts (AMCs). • Visit sites to review service and installation quality, train technicians and help resolve complex technical issues.
Job role
Job requirements
About company
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The candidate should have completed Post Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Nagpur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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