Telecaller

TelecallerExperience: Freshers & Experienced Candidates Can Apply

Work Mode: Work From Office

Job SummaryWe are looking for a confident and enthusiastic Telecaller to handle customer calls, explain products or services, generate leads, and maintain good customer relationships. The ideal candidate should have good communication skills, a positive attitude, and the ability to interact professionally with customers over the phone.

Freshers who are willing to learn and build a career in telecalling are welcome to apply.

• Key ResponsibilitiesMake outbound calls to potential and existing customers.
• Handle incoming customer calls and inquiries.
• Explain company products, services, and offers clearly.
• Understand customer requirements and provide relevant information.
• Generate leads and follow up with interested customers.
• Handle customer queries and objections professionally.
• Maintain accurate records of calls, customer details, and follow-ups.
• Update customer information and lead status in the system or CRM.
• Build and maintain positive customer relationships.
• Achieve assigned daily and monthly calling targets.
• Coordinate with the relevant teams to resolve customer queries.
• Ensure professional communication and a positive customer experience.
• RequirementsFreshers and experienced candidates can apply.
• Good verbal communication skills.
• Confidence in speaking with customers over the phone.
• Basic computer knowledge.
• Good listening and customer-handling skills.
• Ability to follow up with customers regularly.
• Positive attitude and willingness to learn.
• Ability to work in a team and achieve assigned targets.

Key SkillsTelecalling | Outbound Calling | Inbound Calling | Customer Handling | Lead Generation | Follow-ups | Communication Skills | Customer Relationship Management | Basic Computer Knowledge