Kataria Automobiles

Customer Care Executive

Kataria Automobiles
Vesu, Surat
₹15,000 - ₹18,000 monthly*

Fixed

₹15,000 - ₹17,000

Average Incentives*

₹1,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

3 applicants

3 applicants

Job Description

  • Listen to customer grievances, log them into the system, and coordinate with workshop managers, service advisors, or sales heads for quick closure.
  • Ensure unhappy customers receive a callback and closure confirmation.
  • Track and record customer feedback regarding vehicle performance or workshop service quality.
  • Help coordinate appointment bookings for the workshop floor.
  • Maintain and update customer databases, CRM software, and Excel sheets daily.
  • Prepare daily/weekly/monthly feedback and CSI metrics reports for management.
  • Greet walk-in customers, assist during new car/bike delivery ceremonies, and explain basic warranty or feature details.

Job role

Work location
Work locationG2, Milagro Milestone, opposite UM Road, Someshwara Enclave, Vesu, Surat, Gujarat 395007 Vesu, Surat
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Cold Calling, Email Drafting, Customer support
English level
English levelBasic English
Age limit
Age limit18 - 30 years
Gender
GenderFemale

About company

Name
NameKataria Automobiles
Address
AddressG2, Milagro Milestone, opposite UM Road, Someshwara Enclave, Vesu, Surat, Gujarat 395007 Vesu, Surat
Job posted by Kataria Automobiles

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You can expect a minimum salary of 15,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 8 Nov 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!