Front Desk Receptionist

Responsibilities

● Greet and welcome guests as they come and go.

● Be professional and pleasant while interacting with guests.

● Handle queries and address complaints.

● Schedule meetings, interviews, and appointments.

● Attend and make phone calls and redirect them to the appropriate line/ Concern Person.

● Take messages and pass them on to the receiver.

● Receive packages, deliveries, and letters.

● Regularly check and sort emails.

● Keep an inventory of office supplies and ensure it is always stocked.

● Maintain a filing system of all required documents.

● Maintain a visitors log book.

● Have an overview of the office expenses and costs.

● Help make travel arrangements or any other administrative help.

● Coordinate with all students related to activities and events.

● Performs all other duties, as assigned.

● Assist students via phone, email and in-person with basic career exploration, goal setting, educational planning and course selection.

● Maintain accurate data and records using Google Tools.

● Provide service excellence through courteous, informed, accessible and professional engagement.

● Perform other duties as assigned. 

● Ad manager -lead gen draft. 

● Lead downloads and allocation. 

● Social media management. 

● Google ads and analytics (Basics)

● Booking exam dates

● Assign data on CRM

● KEEPING DAILY REPORTS for 3 vertical

● Whatsapp ad manage

Requirements

● Any bachelors degree.

● Prior experience in customer service as a receptionist, front desk representative, or relevant position.

● Must know how to use office machinery like a printer, faxing machine, etc.

● Basic computer knowledge (MS Office)

● Excellent communication, written and people skills.

● Good multitasking, time management and organizational skills.

● Problem-solving ability with analytical skill.

● Customer oriented and professional attitude.