Hardware & Network Engineer

WeeTech Solution Private Limited is seeking a motivated and detail-oriented Hardware & Support Engineer to join our technical support team. This role is ideal for freshers or individuals with up to 1 year of experience who are passionate about hardware, troubleshooting, and providing efficient IT support. You will play a key role in maintaining our hardware systems, ensuring smooth operations, and providing timely assistance to internal teams.

Responsibilities:

• Install, configure, and maintain computer hardware, peripherals, and network devices.
• Provide on-site technical support for desktops, laptops, printers, and other IT equipment.
• Diagnose and resolve hardware, software, and network-related issues.
• Perform routine maintenance, system updates, and hardware upgrades.
• Set up new user systems, configure accounts, and provide basic IT onboarding support.
• Maintain inventory of IT assets, components, and accessories.
• Coordinate with vendors for warranty claims, repairs, or replacement of hardware.
• Document support activities, issues, and resolutions for future reference.
• Ensure timely response to support tickets and maintain service quality.

Qualifications:

• Diploma or Bachelors degree in Computer Engineering, IT, Electronics, or a related field.
• 0–1 year of experience in hardware installation, troubleshooting, or IT support.
• Basic understanding of computer hardware components and operating systems (Windows/Linux).
• Familiarity with networking concepts (LAN, Wi-Fi, routers, switches).
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to work independently as well as collaborate within a team.
• Willingness to learn and adapt in a fast-paced environment.
• Preferred Skills (Not Mandatory):Knowledge of system formatting, OS installation, and driver configuration.
• Experience with ticketing tools or helpdesk systems.
• Familiarity with antivirus installation, system security, and backup processes.
• Basic understanding of network troubleshooting commands and tools.

What We Offer:

• Competitive salary package.
• Training and mentorship from experienced IT professionals.
• Opportunities for career growth within the IT infrastructure and support domain.
• A friendly, supportive, and collaborative work environment.
• Exposure to real-time technical challenges and hands-on learning.