Order Processing Officer

Here are two tailored versions of the job posting—a Short Version (ideal for WhatsApp, social media, or quick job portal listings) and a Detailed Version (ideal for formal job boards, HR documentation, and official portal postings)—incorporating all your mandatory eligibility criteria and the Job Description details.

1. Short Version (For WhatsApp, Social Media & Quick Portal Posts)Job Title: Order Processing Officer (E-Commerce Operations)

Location: [Insert Company Address / City]

Shift: 8:00 AM – 6:00 PM (Non-negotiable)

Working Days: 6 Days a week (Mandatory Sunday working; 1 rotational weekday off)

Salary: ₹22,000 – ₹28,000 / month (Based on experience)

• Key Eligibility CriteriaExperience: Minimum 1 to 2 years in E-commerce order processing / warehouse operations.
• Distance/Location: Must reside within 10 km of our location.
• Gender: Male / Female.
• Working Hours: Strictly 8:00 AM to 6:00 PM.
• Key ResponsibilitiesProcess multi-channel daily orders on Unicommerce (Uniware) across Amazon, Flipkart, Shopify, AgriBegri, and BigHaat.
• Generate and print tax invoices, picklists, packing slips, and courier shipping labels.
• Handle thermal barcode printers (TSC/Zebra/TVS) and laser printer maintenance.
• Ensure 100% invoice-to-label matching and maintain zero marketplace SLA breaches (<0.2%).

Contact / How to Apply: Send your updated CV to [Insert Email/Phone] with your current location.

2. Detailed Version (For Formal Job Portals & HR Documentation)Job TitleOrder Processing Officer – E-Commerce & Warehouse Operations

Role OverviewThe Order Processing Officer is responsible for rapid, accurate digital capture and documentation of customer orders across online marketplaces (Amazon, Flipkart, Agri-portals, Shopify D2C) and offline channels. Operating primarily on Unicommerce (Uniware) and dispatch hardware, this individual ensures that every order is verified, invoiced, tagged with scannable shipping labels, and handed over seamlessly to the warehouse fulfillment team.

Candidate Eligibility CriteriaCriteriaRequirementExperienceMinimum 3–4 Years of proven experience in e-commerce order processing, Unicommerce (Uniware), and seller panel operations. Location ProximityWithin 10 km radius of our facility (Mandatory).Shift Timings8:00 AM to 6:00 PM (Strictly Non-negotiable). Working Days6 Days/week (Sunday working mandatory due to weekend order surges; 1 rotational weekday off). Gender PreferenceOpen to both Male & Female candidates.Minimum Education12th Pass / Any Graduate / Diploma with strong English reading skills.

Key Responsibilities1. Multi-Channel Order Processing & Unicommerce Mastery

• Pull, verify, and process incoming daily orders across Amazon, Flipkart, Shopify, AgriBegri, BigHaat, and direct offline B2B orders.
• Execute end-to-end Unicommerce (Uniware) actions: order verification, inventory allocation, batching, picklist creation, and invoice/shipping label generation.

2. High-Volume Printing & Hardware Management

• Promptly print tax invoices, packing slips, and carrier shipping stickers.
• Conduct daily setup, roll changing, alignment, calibration, and basic troubleshooting for thermal printers (TSC, Zebra, TVS) and laser printers.
• Ensure 100% scannability of barcodes, tracking IDs, and shipping addresses.

3. Dispatch Coordination & SLA Maintenance

• Hand over printed label packets with picklists systematically to the fulfillment and packing team.
• Prioritize batches according to courier pickup cut-off times to avoid late dispatch penalties.
• Instantly flag order cancellations, pincode errors, out-of-stock items, or address modifications before physical packing.

4. Daily Reporting & Operational Discipline

• Maintain daily logs of total processed orders, marketplace SLA status, and canceled orders.
• Ensure daily shift readiness: systems booted, Uniware synced, and first batch printed by 8:30 AM.
• Key Result Areas (KRAs) & Performance TargetsProcessing Speed: 100% of orders received by 2:00 PM processed and printed on the same day.
• Documentation Accuracy: 100% match rate between tax invoices, SKU quantities, and shipping labels.
• SLA Adherence: Maintain <0.2% late dispatch rate across seller portals (Amazon, Flipkart).
• Hardware Uptime: Zero dispatch delays caused by unattended paper jams or printer supply shortages.
• Required Skills & CompetenciesSoftware: Hands-on mastery of Unicommerce (Uniware), Amazon Seller Central, Flipkart Seller Hub, and Shopify backend.
• Computer Proficiency: Fast typing speed, keyboard shortcuts, and strong MS Excel / Google Sheets skills for data verification.
• Hardware: Practical knowledge of thermal printers (label loading, calibration) and laser printers.
• Traits: Sharp attention to detail (verifying SKU variations e.g., 250ml vs. 500ml), calm efficiency during surge volumes, and clear team communication.