Hostel Warden

The Warden is responsible for day-to-day hostel operations execution, ensuring student safety, discipline, and service delivery as per SOPs.

• Key ResponsibilitiesAttendance & Leave Management
• Take daily attendance and update systems/registers
• Track absentees, late entries, and leave movements
• Ensure strict adherence to app-based leave system
• Student Support & Engagement
• Act as first point of contact for students
• Conduct regular student interactions and capture feedback
• Support onboarding, room allotment, and daily student needs
• Complaint & Ticket Handling
• Log complaints accurately in the system
• Coordinate with HK, R&M, and Security teams
• Ensure closure confirmation from students
• Room Audits & Compliance
• Conduct daily room audits (hygiene, safety, assets)
• Raise tickets for issues identified
• Parcel & Records Management
• Manage parcel entries and handovers
• Maintain operational registers and reports
• Health & Emergency Support
• Identify unwell students and provide first-level assistance
• Coordinate hospital visits and maintain health records

Eligibility Criteria

• 0–2 years of experience in hostel, hospitality, or customer service roles
• Strong interpersonal and problem-solving skills
• Willingness to work in shifts