Telecaller

Position: Telecaller / Telecalling Executive

Department: Sales & Marketing

Industry: Real Estate

Location: Pune, Maharashtra

Experience: 1–3 Years

Employment Type: Full-Time

Job SummaryWe are looking for an enthusiastic and target-oriented Telecaller to join our Real Estate Sales & Marketing team. The candidate will be responsible for making outbound calls to prospective customers, explaining project details, generating leads, following up with customers, and scheduling site visits.

Key Responsibilities :

• Make outbound calls to prospective customers from the provided database.
• Explain real-estate projects, locations, amenities, pricing, payment plans, and other project details.
• Understand customer requirements and identify suitable property options.
• Generate qualified leads and convert enquiries into site visits.
• Follow up regularly with prospective customers through calls and WhatsApp.
• Schedule and coordinate customer site visits with the sales team.
• Maintain accurate records of calls, leads, follow-ups, and site visits in the CRM.
• Handle customer queries professionally and provide appropriate information.
• Achieve daily, weekly, and monthly calling and lead-generation targets.
• Coordinate with the Sales Team for lead conversion and customer follow-up.
• Maintain good relationships with prospective and existing customers.
• Prepare daily/weekly reports regarding calls, leads, and follow-ups.

Required Skills :

• Good communication skills in Marathi and Hindi; basic English preferred.
• Good convincing and negotiation skills.
• Confident and pleasant telephone manner.
• Customer-focused and target-oriented approach.
• Basic knowledge of MS Excel and CRM software.
• Ability to handle multiple follow-ups efficiently.
• Positive attitude and willingness to learn.
• Previous experience in Real Estate / Telecalling / Sales will be preferred.
• QualificationMinimum 12th Pass / Graduate preferred.
• Candidates with relevant telecalling or sales experience will be given preference.

Preferred CandidateWe are looking for candidates who are:

• Energetic and self-motivated
• Comfortable speaking with customers over the phone
• Target-oriented
• Good at follow-up
• Interested in building a career in Real Estate Sales