Customer Care Executive
Coral Bling Services Pvt LtdFixed
₹15,000 - ₹24,000
Average Incentives*
₹5,000
Earning Potential
₹29,000
Fixed
₹15,000 - ₹24,000
Average Incentives
₹5,000
Earning Potential
₹29,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Benefits include: PF, ESI (ESIC), Two-way cab
Job Description
Responsibilities
- Handle inbound customer queries about HSBC credit cards
- Resolve customer issues and provide accurate product and account information
- Cross-sell credit card schemes and product offerings where relevant
Skills Required
- Graduate
- 1+ year of BPO inbound voice customer service experience
- C1 communication test
- Good spoken English
- Credit card product knowledge and basic cross-selling ability
Shift and benefits
- Rotational day shift of 9 hours including a 1-hour break
- Tentative window: 6:30 AM to 8:30 PM (any 9-hour shift within this window)
- 2 rotational week offs
- Centralised pick-up and drop from Thane station
Interview process
HR → Versant → Ops → Client (Versant 6 is mandatory before the client round)
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
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