Customer Relationship Manager
Shaadi.ComFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Benefits include: 5 working days
Job Description
Location: Waghle, Thane
Shift Timing: 24/7 for Male/ Day Rotational for Female
5 days working/ 2 week off
Age criteria: 21-32
Requirement:
HSC/Graduate Only
Candidate should have 6 months- 1 year of customer service experience in Blended process (Voice+Email/Chat)
Candidate should have recent experience in Blended process
Candidate with more than 8 months of gap will not be considered
Typing speed should be 30 WPM
JD:
- Handle inbound customer queries and provide timely support through phone calls, email, and chat.
- Assist customers with their queries related to services, profiles, subscriptions, and account-related concerns.
- Understand customer issues, provide accurate resolutions, and ensure a positive customer experience.
- Maintain proper records of customer interactions and follow established support processes.
- Meet defined quality, productivity, and customer satisfaction targets.
Call : HR Arti 9167583509
Job role
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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