Customer Service Officer

Job Title: Customer Support Specialist – US Healthcare Process

Location: Wagle Estate, Thane west

Job Type: Full-Time

Shift: Any Rotational Shifts (8am to next day 4.30am)

Salary: Depends on last drawn

5 days working, 2 rotational weekoffs

We are looking for a detail-oriented and customer-focused Customer Support Specialist to join our US Healthcare

process team.

Required Skills & Qualifications

HSC, Bachelor’s degree or equivalent work experience.

1–3 years of experience in US healthcare customer service, medical billing(preferred)

Excellent verbal and written communication skills.

Ability to handle high-volume calls and multitask effectively.

Strong problem-solving abilities with a customer-first mindset.

Willingness to work US shifts.

Preferred Qualifications

Experience in claims processing, provider support, patient support, or revenue cycle

management.

Prior experience in a BPO or healthcare support environment.