Silgate Solution

Customer Support Executive

Silgate Solution
Thane West, Thane
₹15,000 - ₹25,000 monthly*

Fixed

₹15,000 - ₹23,000

Average Incentives*

₹2,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Walk-in interview

Walk-in interview

Date: 27 Aug 2026 - 03 Sep 2026 | Time: 10.00 am - 07.00 pm...

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 1 days

1 applicants

1 applicants

Job Description

  • Handle customer queries through phone, email, chat, and other support channels.
  • Understand customer concerns and provide accurate and timely solutions.
  • Resolve complaints professionally while maintaining a positive customer experience.
  • Follow up with customers to ensure issues are successfully resolved.
  • Maintain accurate records of customer interactions, complaints, and resolutions.
  • Coordinate with internal teams to resolve customer-related issues.
  • Provide customers with clear information about products, services, policies, and processes.
  • Escalate complex or unresolved issues to the appropriate team.
  • Meet defined customer service and response-time targets.
  • Collect customer feedback and share recurring issues with the relevant teams.
  • Maintain a professional and customer-friendly approach at all times.

Job role

Work location
Work locationAmfotech IT Park, Wagle Estate Road, Padwal Nagar, Thane West, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Marathi, Hindi, Malayalam
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date27 Aug 2026 - 03 Sep 2026
Time
Time10.00 am - 07.00 pm
Other instructions
Other instructionscv

About company

Name
NameSilgate Solution
Address
AddressAmfotech IT Park, Wagle Estate Road, Padwal Nagar, Thane West, Thane, Maharashtra, India
Job posted by Silgate Solution

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You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 11 Sept 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!

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