Kotak Securities Limited

Customer Support Specialist-Inbound_BRANCH BANKING-Enterprise Business Solutions - EBS_Thane

Kotak Securities Limited
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Support Specialist-Inbound_BRANCH BANKING-Enterprise Business Solutions - EBS_Thane

- Handle inbound customer support queries related to branch banking and enterprise business solutions. - Provide timely and accurate assistance to customers, ensuring high satisfaction. - Work closely with banking operations and enterprise teams to resolve issues. - Maintain professionalism and clear communication in all customer interactions. - Adapt to banking product knowledge and enterprise solution updates. - Support the branch banking customers with problem-solving and information dissemination. - Collaborate with internal teams to escalate and resolve complex customer issues. - Ensure compliance with banking policies and customer service standards.

Job role

Work location
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Securities Limited
Job posted by Kotak Securities Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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