Sky Service Cards-Team Leader_Sky Channel-Contact Centre Inbound_Thane
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Cards-Team Leader_Sky Channel-Contact Centre Inbound_Thane
- Lead and manage the Sky Service Cards team within the inbound contact centre. - Responsible for overseeing daily operations and ensuring service quality. - Coordinate with team members to achieve performance targets and maintain customer satisfaction. - Handle escalations and provide guidance to resolve customer issues effectively. - Work in a dynamic contact centre environment focused on inbound customer interactions. - Requires leadership skills and ability to manage a team in a service-oriented setting. - Role based in Thane, Maharashtra, indicating local candidate preference. - No explicit mention of required skills, languages, or experience levels.Job role
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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