Sky Service CCU - Team Leader_Sky Channel-Customer Service_Thane
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service CCU - Team Leader_Sky Channel-Customer Service_Thane
- Lead and manage a customer service team to ensure high-quality support and service delivery. - Oversee daily operations within the Sky Service CCU to meet customer satisfaction goals. - Coordinate with team members to handle customer queries and resolve issues efficiently. - Monitor team performance and provide guidance and training as needed. - Ensure adherence to company policies and service standards. - Facilitate communication between customers and internal departments to improve service processes. - Drive continuous improvement initiatives to enhance customer experience. - Maintain a positive work environment and motivate team members towards achieving targets.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
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