Sky Service Social Media- Team Leader _Sky Channel-Customer Service_Thane
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Social Media- Team Leader _Sky Channel-Customer Service_Thane
- Lead and manage a social media customer service team to ensure excellent service delivery. - Oversee daily operations related to social media interactions and customer queries. - Coordinate with team members to maintain high standards of customer engagement and satisfaction. - Monitor social media channels for customer feedback and respond appropriately. - Drive team performance through coaching and support to meet service goals. - Handle escalations and complex customer issues on social media platforms. - Collaborate with other departments to improve customer service processes. - Ensure timely and accurate reporting of team activities and customer insights. - Maintain a positive work environment and motivate team members. - Adapt to evolving social media trends and customer service best practices.Job role
Job requirements
About company
Similar jobs you can apply for
Customer Support - Non Voice
You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Thane at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Thane . Through apna, you can find jobs in 64 cities across India. Join NOW!