Business Development Executive (BDE)

The Business Development Executive will be responsible for identifying new business opportunities, developing relationships with corporate clients, travel agencies, tour operators, event planners, wedding planners, and other potential business partners to increase room bookings, events, banquets, and overall revenue of the resort.

• Key ResponsibilitiesIdentify and develop new business opportunities to increase resort revenue and market presence.
• Generate leads and establish strong relationships with corporate clients, travel agencies, tour operators, DMCs, wedding planners, event organizers, and other business partners.
• Conduct regular sales calls, client visits, presentations, and meetings to promote the resort's accommodation, restaurants, banquet facilities, events, and other services.
• Handle corporate and group enquiries and coordinate with the relevant departments to ensure smooth conversion and execution.
• Promote the resort's packages, offers, seasonal promotions, meetings, incentives, conferences, weddings, and other events.
• Maintain regular communication and follow-up with existing and prospective clients.
• Achieve assigned monthly and quarterly sales targets.
• Prepare quotations, proposals, contracts, and other sales-related documents as required.
• Coordinate with Reservations, Front Office, F&B, Banquets, and Operations teams to ensure effective delivery of services to clients.
• Conduct market research and monitor competitor activities, pricing, packages, and promotions.
• Maintain an updated database of clients, prospects, business partners, and sales leads.
• Participate in trade fairs, exhibitions, networking events, sales missions, and promotional activities.
• Assist in developing corporate tie-ups and long-term business partnerships.
• Follow up on outstanding payments in coordination with the Accounts Department where required.
• Prepare regular sales reports, visit reports, lead-generation reports, and business development updates for management.
• Ensure all client interactions and commitments are handled professionally and in accordance with resort policies.
• Maintain a high standard of professionalism and represent the resort positively in the market.
• Key Performance Indicators (KPIs)Achievement of monthly and annual revenue targets.
• Number of new corporate and business accounts acquired.
• Conversion rate of leads and enquiries.
• Room-night and event/banquet revenue generated.
• Growth in corporate, group, MICE, wedding, and travel-trade business.
• Client retention and repeat business.
• Number and quality of sales calls and client visits.
• Development of new business partnerships and market segments.