E-Commerce Manager

OLTAO | Nine Oasis Impex Private Limited

Udaipur, Rajasthan · Full-time

Preferred experience 3–5 years in marketplace e-commerce

Compensation Salary plus a performance incentive for successful Amazon SAFE-T recoveries

OLTAO is a premium designer fan brand looking for a hands-on E-commerce Manager to run and grow our Amazon India and Flipkart business. You’ll own the work from creating a product listing to getting the order delivered, resolving returns, and reconciling marketplace payouts.

Key responsibilities

1. Product listings, design and content

• Create and update listings on Amazon Seller Central and Flipkart Seller Hub, including titles, bullet points, descriptions, search keywords, specifications, and variants.
• Write product copy and create basic listing graphics using Canva or Photoshop. Brief designers and photographers on lifestyle images, feature graphics, size diagrams, and videos. Manage Amazon A+ Content and Brand Store updates where available.
• Check that each listing clearly shows fan size, finish, mounting type, controls, included accessories, and warranty. Resolve catalogue errors and suppressed listings.

2. Orders, inventory and logistics

• Coordinate inventory, packing, shipping labels, dispatch, and courier pickups with the warehouse team. Plan stock replenishment for marketplace fulfilment where applicable.
• Track late shipments, failed deliveries, cancellations, returns, and replacements. Work with customer support to resolve marketplace queries and with the warehouse to address recurring damage or missing parts.
• Monitor marketplace account health and resolve operational issues within the platform’s timelines.

3. Amazon SAFE-T claims and recovery incentives

• Review Amazon returns and refunds for eligible SAFE-T claims. Coordinate with the warehouse to collect evidence, including photos, packaging records, and return inspection details.
• File claims in Seller Central within the applicable deadlines, respond to requests for evidence, and follow up on eligible denied claims.
• Maintain a claim tracker and verify with finance that reimbursements have been credited. A separate incentive will be based on the amount actually recovered through successful SAFE-T claims, as per company policy.

4. Sales growth, advertising and reporting

• Plan pricing, offers, and stock for sale events. Manage marketplace ads and improve campaigns based on conversion, ad costs, and product margins.
• Report weekly on sales, stock-outs, dispatch performance, return reasons, ad spend, profitability, and SAFE-T recoveries. Flag problems early and follow through on fixes.
• Reconcile marketplace settlements with finance, including fees, refunds, shipping deductions, and reimbursements.
• What we’re looking forHands-on experience managing Amazon Seller Central and Flipkart Seller Hub, including listings, orders, and returns.
• Experience filing Amazon SAFE-T claims, documenting evidence, and tracking reimbursements through settlement.
• Strong written English, an eye for product presentation, and working knowledge of Canva or Photoshop.
• Proficiency in Excel or Google Sheets for inventory, sales reporting, and reconciliation.
• Experience with marketplace advertising. A background in fans, appliances, lighting, furniture, or home décor is a plus.

How to applyShare your CV and two examples of listings you personally worked on. Tell us what you handled on each listing and briefly describe one Amazon SAFE-T claim you managed, including the evidence you submitted and the outcome.