Customer Relationship Manager
5K Car CareFixed
₹13,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹13,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
7 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC), Food/Meals
Job Description
- Consult with technicians regarding vehicle repairs and recommend suitable service solutions to customers.
- Handle customer enquiries related to service outcomes, repair timelines, and vehicle delivery schedules.
- Schedule and manage service appointments, vehicle drop-offs, and pick-ups.
- Provide customers with information on warranties, cost-saving options, and value-added services.
- Coordinate with service technicians and ensure required parts are available on time.
- Manage service workflow and maintain timely vehicle delivery.
- Ensure customer satisfaction by clearly explaining the services performed and associated costs.
- Maintain effective communication between customers and the service team.
- Demonstrate extensive knowledge of automotive products and services.
- Use industry-specific software and tools efficiently.
- Support branch sales and service targets through effective customer engagement.
- Identify opportunities for additional sales and service conversions.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Puducherry to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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