Pre-Sales Operations Manager

Job Title: Pre-Sales ExecutiveCompany: Z R INTERIOR DESIGN

Location: Vadodara, Gujarat

Employment Type: Full-Time

About Z R INTERIOR DESIGNZ R INTERIOR DESIGN is a leading turnkey interior design company specializing in premium residential and commercial interiors. We provide complete Design-to-Execution solutions, including 2D planning, 3D visualization, material selection, project management, and execution.

Job SummaryWe are looking for an energetic, customer-focused, and target-oriented Pre-Sales Executive to generate, qualify, and convert leads into consultation meetings. The ideal candidate will be responsible for managing inquiries, nurturing prospects, scheduling appointments, and supporting the sales team to achieve monthly revenue targets.

• Key ResponsibilitiesLead ManagementHandle all incoming leads from Meta Ads, Google Ads, Website, WhatsApp, Justdial, and referrals.
• Respond to inquiries within 5 minutes.
• Qualify leads based on budget, property status, and project requirements.
• Maintain and update the CRM/database.
• Client CommunicationMake outbound calls to prospective clients.
• Explain Z R INTERIOR DESIGN's services and process.
• Build rapport and understand client needs.
• Follow up regularly until the client books a meeting.
• Appointment SchedulingSchedule studio visits and online consultations.
• Send meeting confirmations and reminders.
• Coordinate appointments with the Design Team.
• Sales SupportAssist in preparing quotations and presentations.
• Collect floor plans and project details before meetings.
• Maintain accurate records of client interactions.
• Follow-Up & ConversionEnsure every lead receives timely follow-ups.
• Re-engage inactive leads.
• Convert qualified leads into booked consultations.
• ReportingSubmit daily reports covering:
• New Leads
• Calls Made
• Meetings Scheduled
• Follow-ups Completed
• Lead Status
• Conversion Ratio
• Required SkillsExcellent communication in English, Hindi, and Gujarati.
• Strong persuasion and negotiation skills.
• Professional telephone etiquette.
• Good knowledge of MS Office and Google Workspace.
• Experience using CRM software is preferred.
• Ability to work under sales targets.
• Strong organizational and multitasking skills.
• QualificationsGraduate in any discipline (MBA in Marketing is an advantage).
• 1–3 years of experience in Pre-Sales, Telecalling, Customer Relationship Management, or Real Estate/Interior Design Sales.
• Freshers with excellent communication skills may also apply.
• Key Performance Indicators (KPIs)Number of qualified leads contacted daily.
• Response time to new inquiries.
• Studio meetings booked.
• Proposal meetings scheduled.
• Lead-to-meeting conversion rate.
• Monthly sales contribution.
• Customer satisfaction and follow-up quality.
• Working HoursMonday to Saturday
• 10:00 AM – 7:00 PM
• Sunday: Weekly Off
• What We OfferAttractive Fixed Salary
• Monthly Performance Incentives
• Sales Bonuses
• Professional Growth Opportunities
• Training & Skill Development
• Friendly and Growth-Oriented Work Environment

Preferred Candidate ProfileWe are looking for someone who:

• Is confident speaking with clients.
• Has a positive, persuasive attitude.
• Is proactive and disciplined with follow-ups.
• Can handle objections professionally.
• Is passionate about sales and customer service.
• Wants to build a long-term career in the interior design industry.