Admin & Operations Executive

Key Responsibilities

Daily Operations & Follow-Up

• Receive daily task list and priorities directly from the Director each morning
• Track every assigned task (PRs, GRNs, dispatches, site visits, reports) to closure — chase the responsible person, don't wait to be asked
• Give the Director a daily/end-of-day status update: what got done, what's pending, who's slipping
• Maintain a live task tracker visible to the Director at all times

Staff Accountability

• Monitor attendance, punctuality, and adherence to daily routines (Caller Desk logging, CRM entries, register updates, trip logs)
• Confront staff directly when tasks are late or incomplete — this role has standing authority to question any employee, including senior roles (Liaison, Accountant), on task status
• Escalate repeat non-performance to the Director by name, with dates and specifics — not vague complaints
• Enforce SOP discipline: PR book signatures, GRN entries, vehicle logs, tool returns — flag gaps same day, not at month-end

Administration

• Maintain office asset register, vendor contracts, and the acknowledgement/SOP sign-off sheet
• Coordinate office logistics (stationery, courier, facility, vendor visits)
• Keep the monthly reporting calendar on schedule — chase each report owner before the due date, not after

Authority

• Reports and answers directly to the Director only — not positioned under any department head
• Authorized to demand status, records, and explanations from any staff member on any pending task
• A staff member ignoring or dismissing this role's follow-up is treated as ignoring the Director — reportable immediately