Kotak Mahindra Bank Limited

Customer Assistance Manager_Business Loans-Hardship Assistance Unit_Vadodara

Kotak Mahindra Bank Limited
Vadodara
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Assistance Manager_Business Loans-Hardship Assistance Unit_Vadodara

- Manage customer assistance specifically for business loans within the hardship assistance unit. - Handle customer queries and provide support related to loan hardship cases. - Coordinate with internal teams to facilitate resolution of customer issues. - Ensure compliance with financial regulations and company policies in loan assistance. - Maintain records and documentation related to customer interactions and loan assistance. - Work closely with the banking and financial services team to improve customer experience. - Requires strong communication and customer service skills. - Role involves managing sensitive financial information and assisting customers in distress. - Likely requires experience in banking or financial services, especially in loan management. - The position is based in Vadodara and involves working in a structured financial environment.

Job role

Work location
Work locationVadodara, 2735-Baroda-Arundeep Complex-Gotri Rd-GUJ, Station Road, Vadodara, Gujarat, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Vadodara to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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