Expert

Expert

Job Description

We are looking for an experienced professional to support the Tech & Durables (T&D) Business within NielsenIQ’s production environment. The candidate will be expected to quickly learn and develop a strong understanding of T&D processes, data flows, and business requirements.

The role involves managing retailer/vendor data acquisition, validation, and issue resolution to ensure high-quality data and insights. Working closely with Retail Services, Retailers, Transformation Teams, Output Teams, and country stakeholders, the individual will drive operational excellence and continuous improvement.

A key focus of the role will be to identify process simplification opportunities and support the successful transition of the T&D business into OGRDS, ensuring efficient, standardized, and scalable operations.

 

Key Responsibilities

• Drive resolution of technical and process issues while ensuring adoption of new tools and enhancements.
• Conduct RCA, implement corrective actions, and effectively manage stakeholder communications.
• Provide timely project updates and proactively address client queries and concerns.
• Document, monitor, and continuously improve processes, controls, and exception management.
• Identify and implement automation opportunities using Excel Macros, ML, and GenAI.
• Ensure accurate and high-quality data setup and maintenance across multiple markets.
• Execute and support end-to-end data processing and project delivery activities.
• Investigate data quality issues and collaborate with local, regional, and global teams to ensure timely resolution.
• Partner with Retailers, Country Teams, Transformation Teams, and Output Teams to enhance data quality and operational efficiency.
• Serve as a subject matter expert for Reference Data processes and provide guidance to global teams.
• Track and report KPIs related to delivery performance, data quality, and operational effectiveness.
• Build strong stakeholder relationships and work effectively in a virtual, multicultural environment.
• Leverage Generative AI (GenAI) to drive innovation, process simplification, and business transformation initiatives.
• Identify emerging AI trends and contribute to the development of long-term GenAI strategies aligned with business objectives.

Qualifications

• 5+ years of experience with NielsenIQ systems, operational processes, and data management.
• Strong English communication skills (written and verbal); additional languages are a plus.
• Excellent analytical, problem-solving, and data interpretation skills.
• Ability to communicate and simplify technical concepts for diverse stakeholders.
• Experience in process improvement, automation, and project management.
• Bachelor's degree in (Mathematics, Statistics, Economics, Commerce, Business Administration, or a related field.
• Master’s degree or relevant advanced qualification preferred.
• Exposure to ML, AI/GenAI, automation technologies, and large-scale datasets.
• Proven ability to work effectively in global, cross-functional environments.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Experience Level

Senior Level