Branch Manager

Key Responsibilities:

1 . Staff Management & Leadership:

Oversee and manage ABM/Manager/Executive-Sales, ABM/Manager/Executive -Loans, Agents and

Operations staff ensuring they meet their daily, weekly, and monthly targets.

Conduct regular team meetings to review progress, provide updates and set new goals for the

team.

Monitor staff performance and provide continuous feedback, training, and development

opportunities.

Ensure that each department works in a collaborative manner to achieve overall branch goals.

Monitor daily field activities of ABM/Manager/Executive-Sales, ABM/Manager/Executive -Loans,

Agents to ensure their activities align with branch goals and are being executed effectively.

Accompany ABM/Manager/Executive-Sales in the field for conducting sales activities and meeting

customers to close the business.

Accompany ABM/Manager/Executive-Loans to verify loan customers before sanctioning loans,

ensuring that the loan disbursement process adheres to society policies and standards.

Ensure that ABM/Manager/Executive are conducting regular follow-ups and closing calls to drive

business growth.

Provide field support and direct involvement in sales campaigns, ensuring that branch sales targets

are met.

2. Recruitment & Team Development:

Assist ABM/Manager in recruiting local Agents for Deposits and loan sourcing and collections to

expand the branch's customer base and improve loan collections.

Ensure that the recruited agents are trained and equipped with the necessary skills and knowledge

to succeed in their roles.

Regularly assess the performance of Agents and verification has to be done regularly w.r.t Agents

Branch Performance & Target Achievement:

Contribute actively to increasing the branches overall performance, ensuring that sales, loan

disbursements, and collections targets are consistently met.

Track branch performance against KPIs and take corrective action as needed to ensure targets are

achieved.