Senior Sales Executive

Job Summary:

We are looking for a dynamic, target-oriented Senior Sales Consultant with strong customer-handling and sales skills. The candidate will be responsible for driving sales, generating leads, managing customer relationships, conducting product demonstrations, and achieving monthly sales targets while ensuring excellent customer satisfaction.

Key Responsibilities1. Sales & Target Achievement

• Achieve monthly and quarterly sales targets.
• Drive retail sales through effective customer engagement and follow-ups.
• Convert prospective customers into confirmed bookings and sales.

2. Customer Relationship Management

• Understand customer requirements and recommend suitable products.
• Build and maintain strong customer relationships.
• Ensure a high level of customer satisfaction throughout the sales journey.

3. Lead Generation & Follow-ups

• Generate leads through walk-ins, referrals, digital platforms, and outdoor activities.
• Maintain regular follow-ups with prospective customers.
• Manage leads effectively through the CRM/DMS system.

4. Product Demonstration

• Conduct professional product presentations and demonstrations.
• Explain product features, specifications, benefits, pricing, and finance options.
• Arrange test rides and convert test-ride customers into sales.

5. Sales Documentation & Coordination

• Handle bookings, invoicing, and customer documentation.
• Coordinate with finance, insurance, and delivery teams.
• Ensure timely vehicle delivery and proper customer handover.

6. Market Intelligence

• Monitor competitor activities, pricing, and market trends.
• Identify new sales opportunities and potential customer segments.
• Support promotional campaigns, exhibitions, and BTL activities.

7. Reporting & Team Coordination

• Maintain daily sales reports and lead conversion records.
• Achieve individual KPIs and contribute to dealership targets.
• Coordinate with the Sales Manager to improve overall sales performance.
• Required Skills & QualificationsGraduate in any discipline (preferred).
• 2–5 years of experience in automobile sales.
• Excellent communication and negotiation skills.
• Strong customer relationship and convincing abilities.
• Target-driven with a positive attitude.
• Basic computer knowledge and experience with CRM/DMS.
• Two-wheeler riding licence preferred.
• Key Performance Indicators (KPIs)Monthly retail sales achievement.
• Lead-to-booking conversion ratio.
• Test ride-to-booking conversion.
• Customer follow-up effectiveness.
• Customer satisfaction and feedback.
• Lead management and CRM compliance.