Kotak Mahindra Bank Limited

Team Leader_CREDIT CARD-Support (D0)_Gujarat

Kotak Mahindra Bank Limited
Wadi
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Team Leader_CREDIT CARD-Support (D0)_Gujarat

- Lead and manage a team focused on credit card support operations. - Oversee daily activities related to credit card customer service and issue resolution. - Ensure team meets performance targets and maintains high service quality. - Coordinate with other departments to facilitate smooth credit card support processes. - Handle escalations and provide guidance to team members. - Maintain effective communication within the team and with customers. - Drive continuous improvement in support workflows and customer satisfaction. - Requires leadership skills and experience in credit card or financial services support. - Role based in Vadodara, Gujarat, involving office-based work. - Suitable for candidates with prior experience in customer support or team management.

Job role

Work location
Work locationVadodara, 2767-Vadodara-Commercial Complex-Sarabhai Main Road-Wadi-GUJ, 2nd  floor, Spencer’s Mall Near Genda Circle Dr. Vikram Sarabhai Marg, Opp. Centre Square Maill, Gujarat, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Wadi to get hired quickly.

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