Telesales Executive

We are looking for a Senior Telesales Executive to lead outbound and inbound calling efforts, drive conversions,etc. The ideal candidate will have proven telesales experience, strong ownership of targets, and the ability to handle escalations independently.

Key Responsibilities:

• Make outbound calls to potential customers and explain company products/services
• Handle inbound inquiries professionally and convert them into leads/sales
• Maintain and update customer databases; follow up with interested clients
• Provide accurate product/service information and resolve customer queries
• Maintain high customer satisfaction through professional communication
• Coordinate with sales/marketing teams on lead management and campaign updates
• Handle escalated customer concerns with minimal supervision

Required Skills:

• Excellent verbal communication in Hindi and English
• Strong listening and persuasion skills
• Basic computer knowledge (MS Excel, Google Sheets, CRM tools)
• Ability to work under pressure and consistently meet targets
• Positive, self-driven attitude with willingness to take initiative

Educational Qualification: Graduate in any discipline

Benefits:

• Attractive incentive structure based on performance
• Friendly, growth-oriented work environment
• Career development opportunities