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SAP Ventures

Sales & Service Executive

Santoshi Nagar

We are seeking a motivated Tele caller to join our team. The ideal candidate will handle inbound and outbound calls, promote products or services, and maintain customer relationships. Strong communication skills, a pleasant telephone manner, and the ability to meet targets are essential. Previous experience in telecalling or customer service is a plus. Basic computer knowledge and fluency in local and English languages are preferred.

Role & responsibilities
Making Outbound Calls: Contact potential or existing customers to inform them about products, services, or campaigns.
Handling Inbound Inquiries: Respond to customer calls, addressing their queries and providing accurate information.
Maintaining Customer Records: Update customer databases with call details, feedback, and follow-up requirements.
Generating Leads: Identify and qualify leads through conversations and pass them on to the sales team if necessary.
Achieving Call Targets: Meet daily/weekly/monthly call and conversion targets as set by management.
Handling Complaints Gracefully: Address customer concerns or complaints professionally, aiming for resolution and customer satisfaction.
Providing Follow-Ups: Make follow-up calls as needed to nurture leads or complete sales and support processes.



Kamla Enterprises

Telecaller

Rajpur

Job Title: Retail Store Staff
Location : Raipur, Chhattisgarh

Overview: Join our team Apna Mart as a Retail Store Staff member and be part of a dynamic and customer-focused environment. We are looking for individuals who are passionate about retail, enjoy working with people, and thrive in a fast-paced setting.

Key Responsibilities:
Greet customers and provide excellent service throughout their shopping experience.
Assist customers in finding products and making purchasing decisions.
Maintain a clean and organized store environment.
Operate cash registers and handle transactions accurately.
Stock shelves and ensure merchandise displays are appealing.
Answer customer inquiries and provide information about products.
Collaborate with team members to achieve sales goals and enhance customer satisfaction.
Follow company policies and procedures regarding sales, exchanges, and refunds.
Uphold high standards of customer service and professionalism at all times.


Required Skills :
Previous retail experience preferred but not required.
Basic communication and interpersonal skills.
Ability to work as part of a team and independently.
Basic math skills for handling transactions.
Flexible schedule, including evenings, weekends, and holidays.
Attention to detail and organizational abilities.
Enthusiasm for learning about products and sharing that knowledge with customers.




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