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Rashtrapati Bhavan

Maruti Udyog Gate 1 Gurgaon

About Aramya
Our vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves.

We're well funded, with $20M raised from marquee investors like Accel, Z47 and industry veterans. Our first brand, Aramya, launched in 2024, achieved 40 Cr in revenue in its very first year, powered by a proprietary supply chain, in-house manufacturing, and data-led designing.
Today, we're operating at a 200 Cr ARR and scaling fast across D2C and retail stores.

Website: www.aramya.in
Our Team: https://shorturl.at/l6uYJ

About the role
We’re looking for a passionate and proactive Customer Support Agent to help us deliver exceptional customer experiences.

Key Responsibilities
Respond promptly and accurately to customer queries custom via chats and calls, and reach out to customers proactively wherever required.
Gather valuable customer feedback and insights through calls and share notes with Product, Sales, and Marketing teams to drive continuous improvement and innovation.
Update internal databases with information related to technical issues and productive discussions with customers, ensuring a seamless support experience.
Monitor customer complaints on social media platforms and promptly reach out to provide resolutions, demonstrating empathy and understanding.
Coordinate with Delivery Partners to ensure the timely dispatch and delivery of products, proactively addressing any logistical challenges that may arise.
Connecting with the reporting manager or highlighting cases for faster resolution or escalated or long pending issues.
Adhering to all the set SOPs and executing all assigned tasks diligently to ensure 100% customer delight.
Work with a 6-day working schedule, week-offs on a roster basis


Key Qualification & skills
6 months to 3 years of experience in a Customer Service or Chat Support role.
Excellent written communication skills in English (grammar, clarity, and tone are essential).
Good typing speed with high accuracy (minimum 30–40 WPM preferred).
Strong interpersonal skills with the ability to handle multiple chats simultaneously.
Proficiency in chat support tools such as Freshchat / Freshdesk, Google Sheets, and internal CRM tools.
Ability to understand customer concerns quickly and respond with clear, solution-oriented messages.
Ability to turn customer dissatisfaction into a positive experience through effective written communication.
Basic knowledge of suggestive selling and upselling through chat interactions.


Location: Gurugram (AIHP Palms, Plot number 242, 243, Phase IV, Udyog Vihar, Sector 18, Gurugram)





Customer Support Executive

Subramanya Nagar

Bengaluru

Katriguppe

Job Title: Offline Store Sales
About Aramya 
Our vision is to build some of the world’s most loved fashion and lifestyle brands and enable people to express themselves.

We are well funded, having raised $20M from marquee investors including Accel, Z47, and industry veterans. Our first brand, Aramya, launched in 2024 and scaled to ₹40 Cr in revenue in its first year, powered by a proprietary supply chain, in-house manufacturing, and data-led design.

Today, we operate at a ₹200 Cr ARR and are scaling rapidly across D2C and offline retail channels.

Website: https://www.aramya.in
Team: https://shorturl.at/l6uYJ


We are seeking a motivated and customer-oriented Offline Store Sales Representative to join our retail team. This role requires providing an exceptional in-store shopping experience to our customers, helping them find products that suit their needs, and driving sales targets. 


Key Responsibilities:
Responsible for maintaining the store's visual merchandising guidelines, including steam ironing, hanger arrangement, and rack and fixture alignment.
Greet and assist customers, providing product knowledge and ensuring a great shopping experience.
Drive sales, achieve targets, and promote upselling.
Maintain store displays and assist with stock replenishment.
Process sales, returns, and exchanges accurately.



Sales Executive

Jnana Jyothi Nagara 2Nd Phase

Kammasandra

Job Title: Offline Store Sales
About Aramya 
Our vision is to build some of the world’s most loved fashion and lifestyle brands and enable people to express themselves.

We are well funded, having raised $20M from marquee investors including Accel, Z47, and industry veterans. Our first brand, Aramya, launched in 2024 and scaled to ₹40 Cr in revenue in its first year, powered by a proprietary supply chain, in-house manufacturing, and data-led design.

Today, we operate at a ₹200 Cr ARR and are scaling rapidly across D2C and offline retail channels.

Website: https://www.aramya.in
Team: https://shorturl.at/l6uYJ


We are seeking a motivated and customer-oriented Offline Store Sales Representative to join our retail team. This role requires providing an exceptional in-store shopping experience to our customers, helping them find products that suit their needs, and driving sales targets. 


Key Responsibilities:
Responsible for maintaining the store's visual merchandising guidelines, including steam ironing, hanger arrangement, and rack and fixture alignment.
Greet and assist customers, providing product knowledge and ensuring a great shopping experience.
Drive sales, achieve targets, and promote upselling.
Maintain store displays and assist with stock replenishment.
Process sales, returns, and exchanges accurately.




Marenahalli

Honga Sandra

Ramakrishna Hegde Nagara

Position: Retail Store Cashier
Reports to: Store Manager
Employment Type: Full-time


About UsRole SummaryAs a Cashier at our store, you will be the face of our retail operation at the checkout zone. You will greet customers, process payments, handle returns/exchanges and ensure an efficient and friendly checkout experience. Your role contributes directly to the overall customer satisfaction, store operations, and sales performance.

Key Responsibilities
●     Greet customers warmly as they approach the checkout counter.
●     Scan items, verify prices, apply discounts/promotions, and process payments (cash, card, mobile-payments).
●     Operate the POS (Point of Sale) system accurately; issue receipts and change as needed.
●     Handle returns, exchanges and refunds in accordance with store policy.
●     Ensure cash drawer balances at the end of shifts; reconcile till discrepancies and report issues to management.
●     Maintain the checkout area in a clean, organised and presentable state.
●     Assist customers with questions or direct them to appropriate staff for help.
●     Inform customers about store promotions, loyalty programmes or special offers.
●     Collaborate with the store team to restock merchandise, bag items, and support other store operations when needed (e.g., when lines are long).
●     Adhere to all company policies regarding loss prevention, security, and cash handling.
●     Report any equipment defects, technical issues or customer complaints to the store manager.



Qualifications & Skills
●     +12 pass
●     Proven experience as a cashier, preferably in retail or a fast-paced environment is a plus.
●     Basic arithmetic and comfort in handling money, giving change, working with POS systems.
●     Good customer service skills — friendly, approachable and patient.
●     Excellent communication (verbal) skills, and ability to work effectively with team members.
●     High level of accuracy, attention to detail and integrity in handling cash and transactions.
●     Ability to stand for extended periods, handle moderate physical activity (e.g., bagging, restocking).
●     Trustworthy, punctual, and able to handle confidential information (cash, receipts) responsibly.
●     Language : English, Kannada


What We Offer
●     Friendly, supportive team environment with opportunities to learn and grow.
●     Store discounts on merchandise.
●     Training on POS system and store operations.
●     Opportunity for advancement (e.g., Senior Cashier, Floor Supervisor) for high performers.


 


Cashier

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Aramya Jobs - 9 Verified Vacancies

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Cashier

Cashier