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Rashtrapati Bhavan

Sector 93A, Noida

About Sampark Foundation: Impact & Scale 
 
Sampark Foundation is dedicated to revolutionizing education through innovative solutions that empower educators and uplift students in underserved communities in India. Recognized globally for our impactful initiatives, we strive to foster educational excellence and sustainable development. 
 
The Unsolved Problem 
 
In India, the government-led primary school education system faces numerous challenges, resulting in poor learning outcomes for over 100 million children attending more than 1.4Lakh schools. Both third-party research and our assessments indicate that most children, even in grade 5, struggle with basic skills such as addition, subtraction, and constructing simple sentences in their local language. Despite the government's doubling investment in education over the past decade, learning outcomes have continued to show a concerning decline. This underscores the pressing need for an innovative approach to bring about widespread transformation in learning outcomes. 

$1 Innovation 
 
Sampark Foundation was founded by Anupama Nayar and Vineet Nayar (Former Vice Chairman and CEO of HCL Technologies and Author of Employees First Customer Second) with the belief that “frugal innovation” along with relentless execution in partnership with the government can drive large-scale change in learning outcomes. This thought led our founders to give up whatever they were doing in 2013 and dedicate their lives to leading this change. Design thinking with a focus on innovation in classroom transactions gave birth to Sampark Smart Shala TM, which is a learning outcome-focused initiative that uses a sound box with a voice mascot called “Sampark Didi” along with music and songs to teach English using LSRW and whole language approach, Innovatively designed TLMs to teach Math from concrete to abstract, BOT enabled mobile App for teachers that works without internet and multimedia fun workbooks with QR codes for children at less than $1 per child per annum. 

The 1.8+ Crore Impact 
Our journey of learning by working with 1.4 Lakh+ rural schools, 1.8+ Crore children in 8 states (Chhattisgarh, Jharkhand, Haryana, Uttar Pradesh, Himachal, Uttarakhand, Maharashtra & Rajasthan) is just that – a learning journey – because problems at scale can only be solved with patience, perseverance, and lots of passion. Today we train 5 Lakhs+ teachers each year at block level and they are our true partners of change and responsible for the encouraging results we have seen through third party assessments. 

Visit us: https://www.samparkfoundation.org/ 

Join Us as the Helpline Executive in Our Mission! 
 
As a Helpline Executive at Sampark Foundation, you will be instrumental in shaping and executing communication strategies that amplify the Foundation's impact in the education sector across India. This position requires a dynamic individual with a passion for storytelling, a deep understanding of education issues, and the ability to engage diverse stakeholders. 
 
Responsibilities 
 
Call Handling & Communication 
Attend inbound and outbound calls promptly and courteously. 
Maintain a professional, empathetic, and supportive tone while interacting with teachers, Sparks, and stakeholders. 
Accurately document queries, feedback, and resolutions in the system. 

 
Query Resolution & Follow-up 
Provide accurate information about Sampark-TV, content usage, and technical support. 
Resolve teacher’s queries effectively within defined timelines. 
Escalate unresolved issues (Raising tickets) to the concerned team and ensure proper follow-up until closure. 

Data Management & Reporting 

Record all call details, issue types, and resolutions in the helpline tracker. 
Maintain data accuracy and consistency in daily/weekly reports. 
Share key trends, recurring issues, and user feedback with the Manager. 

 
User Engagement & Awareness 
Encourage teachers to use Sampark-TV and support them in navigation or installation. 
Promote new features, updates, and campaigns (like iSpark, Top Teachers or AI rollouts) during calls. 
Collect testimonials and success stories where relevant. 

 
Performance & Quality Assurance 
Meet daily and weekly call targets (inbound/outbound). 
Maintain high-quality communication standards as per scripts and guidelines. 
Participate in regular training sessions for content, product, and communication skills. 

 
Coordination & Feedback Loop 
Coordinate with district Sparks or program teams for field-level follow-up when needed. 
Share feedback from teachers or Sparks that can improve product design or training support. 

 


Sampark Foundation

Helpline Executive

Dwarka Sector 11

As a Telecaller, you will be responsible for reaching out to potential customers to promote our products/services, generate sales leads, and maintain customer satisfaction. Your primary goal will be to engage customers, provide relevant information about our offerings, and persuade them to make purchases or set up appointments.
A receptionist at a real estate agency greets clients when they arrive at the office, provides preliminary information regarding property listings, and ensures that a real estate agent is assigned to each client.
To work as a real estate receptionist, it is imperative that a candidate is exceptionally organized and communicative. A high school diploma or a GED is imperative to work in this role and if one has some experience working as a receptionist in any organization, it will be a plus


Suggestic Buildcon 

Telecaller/Receptionist

I.I.T.Main Gate

Sector No 9 Airoli

Hansa Direct Private Limited

Customer Support Executive

Subramanya Nagar

Indian Express

Required Skills & Qualifications:Bachelor’s degree in Business Administration, Marketing, or related field.
1–3 years of experience in B2C sales, preferably in [industry — e.g., retail, interior design, real estate, or e-commerce].
Excellent communication, presentation, and interpersonal skills.
Strong negotiation and closing abilities.
Goal-oriented with a proven track record of meeting or exceeding targets.
Proficient in MS Office and CRM software.
Ability to work independently and as part of a team.




M/S. Nirvahana

Telecaller

Electronic City, Bangalore

Job Title: Customer Support Executive (Voice Process)

Educational Qualification:

Any Graduate / UG can apply

Age Limit:

Below 45 years

Work Experience:

Fresher to Experienced candidates welcome

Fresher – <12 months: U1

12–23 months: U1

24 months: U2

100% weightage for BPO experience; 50% for Non-BPO experience

Skills Required:

Excellent verbal communication skills

Basic computer knowledge and proficiency in MS Office (Word, Excel, PowerPoint)

Typing speed of 20 WPM with 80% accuracy

Interview Process:

RMG Screening

Typing Test (min 20 WPM, 80% accuracy)

Versant Test (Score 60 or above)

Operations Round

HR / Offer Discussion

Additional Information:

Both side transportation provided

Compensation:

U1 Band: ₹3,00,000 – ₹4,22,000

U2 Band: ₹4,50,000 – ₹4,75,000


Ritsum Technologist Private Limited

Customer Care Executive

Sector 29 Chandigarh

Phase 4 mohali

Our Backstory
Reach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record time.

The position we have: A Customer Success Representative for a full-service, next generation Customer Care team that specializes in world-class experiences for agents and customers.

A Day in the Life:
Assisting our awesome customers via phone calls, emails, texts and Live Chat. Its important to add a personal, human touch to each interaction. Were a Customer Care team that genuinely cares about people.
Multi-tasking to deliver amazing customer care across various inbound channels, often simultaneously. The Customer Success Rep must stay collected and prioritize most pressing needs first
Troubleshooting questions such as How do I activate my service? and How do I get a better signal? and When will my payment be processed?. You'll resolve issues thoughtfully and efficiently because your time and the customers time is valuable!
Staying in the know about various digital tools and keeping up to date on technology that our customers may be using. You'll also have access to amazing technology that makes doing your job easier and more enjoyable

Our Ideal Candidate :
Communication comes easy to you in all forms.
Customer service is your passion, and you love the bragging rights.
Meeting new people has always been a breeze and helping is even easier.
Awesome organizational skills with the talent to juggle multiple priorities.
Learning new things and growing is something you cant get enough of.
You thrive in a fast-paced environment and can keep your cool under pressure.
Avid technology user and a great problem solver.
Honest, trustworthy and people know they can rely on you


Requirements:
High School diploma or above
1-3 years of work experience in a customer-facing role
Fluent English speaker

 
Expected Hours:
This requirement is for US day time as India team supports US operations 24/7. This means the shift timing would be between 6:30 pm IST (or 7:30 pm IST when daylight savings are on in US) to 6:30 am IST (or 7:30 am IST during US daylight savings) for a budgeted 40 hours per week, with approximately 8 hours each day on an average. The person should be flexible to work during these hours, with possibilities of working even between 12 am IST (midnight) to 7:30 am IST. The shift timing can change on a day to day basis, as per the schedules and requirements of the Company.
 
About Reach Care:
Not your average call center by a long stretch, the Reach Care team delivers world-class experiences for agents and customers. We believe the key to amazing customer service is empowering our agents with a positive, fulfilling workplace and world-class technology.


Datami Mobile Solutions Private Limited

College Square

Maniktala

Team Building
Team Development
Team Recruitment
Team Management


Shriram Life Insurance Company Limited

Client Relationship Executive

Shri Krishna Garden Society


💼 About the Role:
Join one of the world's leading customer experience management companies! We're looking for enthusiastic and customer-focused individuals to be a part of our growing team. If you're passionate about delivering great service and are ready to take the next step in your career, this is your opportunity.

🎓 Eligibility Criteria:
✅ Graduate Fresher
✅ Graduate with minimum 1 year of experience (in any domain – experience must be documented)
✅ HSC Pass candidates with 2–3 years of Customer Service Associate (CSA) experience

💰 Salary Details:
Graduate Fresher: ₹16,000 – ₹18,000 (In-hand)

Experienced Candidates: ₹21,000 – ₹30,000 (In-hand)

Salary will be based on your experience and performance during the interview.

🗣️ Languages Required:
Fluency in English and Hindi is mandatory

Strong communication skills are mandatory.


Reliable First Adcon Private Limited

Customer Service Associate

Porur

Thiruvanmiyur

good English communication
exprience : 1+years of exprience in (domestic or international voice)
shift : day shift
food and incentives provided
work location: sholinganallur



Jobseeks 4U Consultancy Services

Factory Flood

Jattiwara

Mohkam Pur

We are seeking a professional Counsellor to guide and support clients/students in choosing the right course, program, or service offered by our organization.e Counsellor will be responsible for understanding customer needs, providing appropriate guidance, and ensuring client satisfaction and conversion.

Key Responsibilities:
Counsel students or clients about our courses, services, and career options.


Handle walk-in, telephonic, and online inquiries.


Maintain accurate data of inquiries and conversions.


Follow up with potential clients for enrollment or service confirmation.


Provide detailed information about fees, structure, and admission processes.


Collaborate with the marketing team for promotional activities and events.


Maintain a positive relationship with clients to ensure satisfaction and referrals.



Global Secure Education

Telecaller Cum Counsellor

Mogappair

*Job Description-YES Bank-Gurgaon Location*


*Designation – Phone Banking Officer*

*Department - Credit card customer service (Only Customer Support no sales )*

*Role and Responsibilities*

•	Experience in Customer service voice process- Preferably in Customer retention process/call audits
•	Candidate should have excellent command over written and spoken English
•	Candidate should have working knowledge on MS Excel and MS power-point
•	Total experience of 2-3 years
•	Candidate will be required to handle live supervisor calls/ make outcalls on escalated cases and ensure end to end resolution to the customers
•	Resolves the queries of customer and provide support over the calls.


*Salary Range*
* 32k CTC | Incentives upto 2k (Peformance based incentives)


*Shift Time*
Female – 7:00am to 7:00pm { 8.5 Hrs. Shift in between)
Male- 11:00am to 8:00 pm/2:30pm to 11:00 pm

*Weekoff/ working Days*
1 Rotational weekoff
6 Days working

*Important Notes:*

* Graduation Degree/ Certificate is Mandatory (Hard Copy)
* CIBIL Score must be 700 or above
* Age limit is upto 35 Years only
Candidate must know Kannada Language

*Skills and Requirements:*
1. *Excellent communication skills*: Strong verbal communication and listening skills.
2. *Customer service experience*: Prior experience in customer service, preferably in the financial industry.
3. *Ability to work in a fast-paced environment*: Handle high-volume calls while maintaining quality and professionalism.

*Location* 
Aambattur Industrial Estate

*Thanks Regards,*
*Teamspace financial services*

Contact Person : Khushi 8356823327


Teamspace Financial Services Private Limited

Trans Delhi Signature City

We are seeking a highly motivated and customer-focused Telecaller to join our team. The ideal candidate will be fluent in English and have excellent communication skills to handle inbound and outbound calls from American Express customers. The Telecaller's primary responsibility will be to provide exceptional customer service, resolve customer queries, and sell American Express products and services.


Selmore Advertisers Pvt. Ltd.

Telecalling Executive

Food Technology

J.T. Extension

Exciting Job Opportunity in Your City!Hurry Great job don't wait & Free off cost this jobWe are currently hiring passionate individuals for the role of If you're looking for a flexible gig work, this is your chance!Job Description :Support StaffPosition: Support StaffShift Part Time & Full TimeBasic requirements: 18+ Age, 10th passMonthly Earning upto 35000 RsEach Shift: 3 Hour part TimeFull Time shift 8 Hours


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Customer Support Jobs In Madhya Pradesh State - 3259 Verified Vacancies

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Customer Support Executive

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