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I.I.T.Main Gate

Malad West

Handle inbound and outbound calls for International & Domestic Voice Process
Resolve customer queries with professionalism and efficiency
Maintain high standards of customer satisfaction and service quality
Meet performance metrics and ensure adherence to process guidelines



Elevate X Solutions

Customer Support Executive

Rashtrapati Bhavan

Brigadier Hoshiar Singh

Key Responsibilities Make outbound calls to potential customers and explain company products/services
Answer customer queries and provide correct information
Maintain customer database and records in CRM/excel
Follow up on leads regularly and achieve daily/weekly targets
Build and maintain good customer relationships
Understand customer needs and recommend suitable solutions
Handle objections politely and professionally
Prepare daily call reports and share with team/manager
Required Skills Good communication skills (Hindi/English or regional language)
Basic computer knowledge (MS Office / Excel / CRM)
Convincing and negotiation skills
Active listening and problem-solving attitude
Ability to work with targets
Pleasant and confident voice



JSD Enterprises

Customer Support Team Leader

College Square

New town

Bajaj Allianz Life Insurance Company Limited

Telecalling Team Leader

Gopipura

Panchvati Garden Icchapor

1) Handle Service calls and mail and promptly response to customer
2) Resolve the issue on call itself in case of minor issues by self or co-ordinating with the team
3) Arrange for the technician's visit in case of requirement and confirmation with customer
4) Cleary discuss the scope of work before supply or service
5) Utilise the available resource in best possible manner
6) Try to minimise the downtime of machine of customer and recommend the options (if applicable)
7) Get the RCA done for service call and give the feedback to the relevant team
8) Maintain the databased of service calls
9) Take feedback from the customer after completion of work
10) Ensure the proper closure of the work
11) Increase revenue by selling the preventive service package to customer
12) Onboarding and training of the new joineeds
13) Monitor and enhance performance of the team
14) Service Call Managment
15) Communication Skills


Loadmate Industries Private Limited

Service Manager

Noida, Sec 65

           Job Description:

Position - customer care executive(international blended process)


Process name - Go magenta (US Telecom Blended Process)70% Chat and 30% Voice 


Job experience - At Least 6 month exp. in international process


Qualification - under graduation / graduation


Salary - 40k CTC to 45k CTC


 shift - Night Shift according to US timings 


Working days - 5days working / two days, rotational off

 
 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
 Handle customer inquiries and issues through chat (70%) and voice (30%).
 Proactively manage chat flows to resolve customer concerns.
 Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.
 Manage customer interactions under pressure with professionalism and composure.
 Collaborate with team members to enhance the overall customer experience.


Job location- Noida sector- 60


No Cab facility


            HR Name - Karan Gupta 
            Contact No.- 7070910202


KSD Placement Consultancy

Customer Care Executive

Santoshi Mata Chowk

Botanical Garden

Key Responsibilities:
·    Handle incoming calls professionally and courteously
·    Resolve simple time sheet and payroll queries in real-time
·    Document unresolved issues in the designated tracking system (Google Sheet)
·    Assign unresolved cases to the research team with accurate notes
·    Escalate complex issues to supervisors or appropriate departments as necessary
·    Review and prepare to contact individuals listed in the tracking system (Google Sheet)
·    Make follow-up calls to provide updates or resolve payroll and time sheet issues
·    Ensure all interactions and outcomes are recorded in the tracking system
·    Collaborate with the team to verify information before making calls

Qualifications:
·    Willingness to work in night shift
·    Bachelor’s degree of any stream
·    Proficiency in VOIP preferred
·    Min 2 years’ experience in customer service, call center(customer service), or payroll support roles is a must
·    Excellent verbal and written communication skills in English
·    Strong problem-solving abilities and attention to detail
·    Proficiency in using Google Sheets, CRM platforms, and other relevant tools
·    Ability to work effectively in a fast-paced environment

Key skills:
·    Empathy and active listening
·    Time management and organizational skills
·    Familiarity with payroll processes and time sheet management (preferred)
·    Adaptability to evolving workflows and processes
·    Ability to maintain confidentiality and professionalism

Additional Requirements:
·    Willingness to undergo training and participate in quality assurance processes


Techspeed Digital Services Private Limited

Customer Service Representative

Salt Lake City Sector 5


 
  
  Roles and
  Responsibilities 
   
  · 
  Be
  responsible for the team’s overall performance. 
  • Ensure timely and
  effective completion of assigned tasks. 
  • Resolve queries in
  exceptional situations and escalate them, when required (by following proper
  channels). 
  • Compile and publish
  reports on teams’ performance reports on set frequencies
  (Daily/Weekly/Monthly etc.). 
  • Coordinate periodic and
  regular meetings with other Team Leaders, Trainers and Managers to discuss
  process impediments, needed resources or issues/delays in completing the
  task. 
  • Provide the team with a
  vision of the process objectives. 
  • Motivate and inspire
  team members not only to achieve but exceed customers expectation by leading
  them by examples. 
  • Be sensitive to the
  needs of the team members and create an environment oriented to trust, open
  communication, creative thinking, and cohesive team effort. 
  • Facilitate problem
  solving and collaboration. 
  • Conduct quality
  analysis on the listings processed by moderators, ensure teams quality is up
  to the set benchmark. 
  • Keep the
  Managers/Leaders informed of task accomplishment, issues and status. 
  • Focus on accelerating
  teams’ performance. 
  • Understanding towards
  business/organization objectives. 
  
 
• Willingness to add value to company’s Culture, Mission and Vision


 
  
  Desired Candidate
  Profile 
  Proven work experience as
  a team leader or supervisor 
  • In-depth knowledge of
  performance metrics 
  • Organizational and
  time-management skills 
  • Decision-making skills 
  • Degree in Management or
  training in team leading is a plus
  · 
  Good
  PC skills, especially MS Excel
  • Excellent communication
  and leadership skills
  
 
 
Preferred Skills:
·      Strong communication skills in English
 
Critical Competencies:
·      Customer Service
·      Good analytical skills
·      Must be very good with data representation
·      Must be very good with MS Excel
·      Time Management
·      Ability to multi-task


Teleperformance

Team Leader

Sohna Chowk Gurgaon

HIRING FOR CUSTOMER CARE EXECUTIVE 
(VOICE/CHAT/TECHNICAL SUPPORT)

📍 Location : Gurgaon
Salary : 23k CTC - 42k CTC

Requirements:

* Freshers/Experienced both can apply
* Immediate joiners only
* UG / Graduates both can apply
* Excellent communication skills are required
* Candidate should be ok with rotational shifts

Interested can drop their resume on 

➡️ HR SHRISHTI : 8079005766
➡️ HR BINEETA : 9622399891



Subramanya Nagar

Chikka Veerana Palya

🌍 Job Opening: International Voice Process (Bangalore)
📍 Location: Bangalore
📞 Contact Recruiter: Swathi – 9901777673
🕒 Experience: Freshers & Experienced Candidates Welcome
💼 Employment Type: Full-Time
About the Role:We are hiring enthusiastic and customer-focused individuals for our International Voice Process team in Bangalore. As a voice process executive, you will be responsible for handling customer queries and resolving issues over international calls, ensuring high-quality service and customer satisfaction.
Key Responsibilities:Handle inbound/outbound international customer calls professionally.
Resolve queries and provide accurate information to customers.
Maintain call quality and customer service standards.
Document customer interactions in the CRM system.
Meet daily/weekly performance targets.
Requirements:Educational Qualification: Minimum 10+2; graduates preferred.
Communication Skills: Excellent spoken English is a must.
Shift Flexibility: Willingness to work in night shifts and rotational shifts (depending on process).
Technical Skills: Basic computer knowledge.
Freshers with good communication skills are encouraged to apply.
Prior experience in a BPO or call center is a plus.
Why Join Us?Competitive salary & performance-based incentives.
Comprehensive training and development.
Dynamic work environment with growth opportunities.
Transportation provided (depending on shift and location).

How to Apply:Interested candidates can call or WhatsApp Swathi at 9901777673 to schedule an interview.
Don’t miss this opportunity to kickstart or grow your career in the international BPO sector!


Glympse Human Capital Services

International Voice Process Agent

Porur

Guindy IE

We are hiring for freshers and experience candidates 
Urgent requirements for all candidates 
Location Chennai 
Qualification 10th 12th dip Iti and any degree 
Flexible timing 
No night shift 
No target
No consultancy 
Permanent vacancy 
Room accommodation available for other district candidates 
Contact: 9486742768 FATHIMA (TL)


Tpi Composites India Private Limited

Narayanapura Cross

Identify and qualify potential business opportunities through cold calling and targeted prospecting.
Engage with decision-makers and understand their business needs to pitch relevant solutions.
Schedule appointments or product demonstrations for the sales team.
Meet and exceed daily/weekly/monthly targets for lead generation and conversions.
Strong communication and persuasion skills with a neutral/accented English-speaking ability.
Proven ability to generate leads, handle objections, and build relationships.

Non Voice
Customer Support
Email Support



Expertcallers Solutions

International Voice & Non Voice Agent

A C Guards

Madhapur

SAMPANGI GROUP OF COMPANIES
Hiring in MNC 
URGENT VACANCIES 
Telecallers, Front Office, Handling Team, Marketing Managers, Sales Executives.
Salary Based & Commission Based both are available
Work From Office & Work From Home both are available
Salary 35000 to 50000 + Incentives 5000 + Other benefits from the company
Education: Inter / Diploma / Graduation / Post Graduation.
Gender: Male / Female
Full Training and Support Company will Provide
Limited Vacancies - 25 
We are Prefered for Exeperinced & Freshers Candidates
FOR MORE DETAILES: 9951509298


Sampangi Bio-Tech Private Limited

BPO Telecaller / Office Incharge / GM /

Babu Genu Market

Accenture India Private Limited

Chat Process Executive

Gandhi Nagar Mod

Goshala

📞 Job Title: Customer Support Executive
 🏢 Company: Deep Life Savers
 📍 Location: Jaipur, Rajasthan, India (Work from Home)
 👩 Gender: Female
 🎓 Education: 12th Pass
 🗓️ Age: 18 – 45 Years
 🕒 Shift: Day (Full Time)
 💼 Experience: Freshers Can Apply
 🗣️ English: Basic
 💰 Salary: ₹25,000 – ₹45,000 (Fixed) + ₹7,500 Incentives
✨ Job Summary:
Join Deep Life Savers as a Customer Support Executive and provide exceptional assistance to our customers — all from the comfort of your home! 
💻🎧If you have good communication skills, a pleasant voice, and a customer-first attitude, this is the perfect role for you. 🌟
📞 Key Responsibilities:
Handle inbound & outbound customer calls politely and professionally ☎️
Resolve customer queries and ensure satisfaction 🌸
Maintain accurate customer interaction records in the system
Follow up on inquiries and support repeat customer engagement
Build positive customer relationships with clear communication and empathy 💬
Work closely with the team to achieve support and service goals

💡 Skills Required:
Customer Service | Telecalling | Customer Support | Voice Process | CRM Handling | Communication | Domestic BPO | Voice Modulation | Customer Relationship Management
🎁 Perks & Benefits:
 ✨ Work from Home
 ✨ PF & ESI (ESIC)
 ✨ Annual Bonus
 ✨ Mobile & Internet Allowance
 ✨ Attractive Incentives


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