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I.I.T.Main Gate

Johar Chowk

Job Title: Senior QA & Automation Engineer
Location: Bengaluru / Mumbai Offshore (depending on candidate)
Experience: 4–6+ years
Contract: 1+ year, possibility of extension
 
Role Summary
We are looking for a versatile QA and Automation Engineer who can design robust automation frameworks and execute end-to-end quality assurance across applications. This role involves manual and automated testing, framework development, and validating rule-based and AI/ML-driven logic.
 
Key Responsibilities
Design and maintain automation frameworks for UI, API, and workflow testing.
Prepare and execute test plans, test cases, and scripts for UI, API, regression, integration, and performance testing.
Validate rule-based logic and AI/ML-generated recommendations.
Collaborate with development teams to implement CI/CD pipelines for automated tests.
Manage UAT issue tracking, bug reporting, and resolution.
Work closely with stakeholders to ensure high-quality deliverables.

 
Required Skills & Technologies
Automation Tools: Selenium, Postman, JMeter
Programming & Scripting: Advanced Python, Linux
Version Control & CI/CD: Git, Jenkins, or similar tools
Strong understanding of automation frameworks, test automation best practices, and performance testing
Familiarity with AI/ML output validation is a plus
Excellent analytical, problem-solving, and communication skills

 
Preferred
Immediate joiners preferred
Ability to work in dynamic environments

 


ProLegion

Senior QA Cum Automation Engineer

Malad West


Conduct call audits to ensure quality standards are met.
Perform call calibration exercises with team members to maintain consistency in service delivery.
Utilize QC tools such as Pareto analysis, CSAT, TNA, RCA, SLA, AHT, KPI, TAT, shrinkage, and Six Sigma Quality principles to identify areas for improvement.
Provide feedback on calls to enhance customer satisfaction and improve overall service quality.
Monitor calls for quality checks and take corrective action when necessary.


Contact: 9449900627
yamanurappa.kuri@telepeformancedibs.com

QA JD:
As a Sky RM Quality Analyst at Godrej Properties, you will be responsible for monitoring, auditing, and evaluating customer interactions handled by Sky Relationship Managers (Sky RMs) through multiple channels such as and not limited to calls, emails, and CRM cases. You will audit and evaluate call recordings ingested through TP Interact to assess service quality, process compliance, and communication effectiveness, ensuring every customer interaction reflects the Godrej Properties brand tone, empathy, and accuracy thereby supporting the business in enhancing NPS, First Contact Resolution (FCR), and Collection Efficiency. You will partner closely with the Sky RM Team Leads, Sky RM Training Specialist, and the GPL Zonal Communications & Training Manager (ZCTM) to identify improvement areas, design corrective coaching plans, and drive a consistent Godrej Properties Standard customer experience.
 Roles & Responsibilities: 

Quality Monitoring & Evaluation • Audit inbound and outbound interactions handled by Sky RMs through TP Interact (call recordings ingestion system) integrated with Ozonetel / Aspect Telephony & Salesforce. • Evaluate calls, emails, and CRM cases against predefined quality parameters including: o Accuracy of information and ownership of query o Communication tone, empathy, and resolution ability o Collections and negotiation handling o System updates and SR closure discipline • Generate structured feedback reports for all RMs and track improvements through regular review cycles. • Maintain audit samples, call IDs, and case notes in compliance with GPLs Quality Management Framework (QMF) and audit standards. Calibration & Feedback Alignment • Participate in weekly calibration sessions with GPL- ZCTM, HO CC, and TLs to ensure uniformity of scoring and feedback interpretation. • Deliver structured, constructive feedback to Sky RMs via TP Interact dashboards and feedback reports. • Identify common process gaps and recommend corrective action or refresher training. Governance, Process, and Compliance • Ensure that all audits adhere to standard evaluation forms, call scoring rubrics, and communication protocols. • Flag process non-adherence, compliance lapses, and data privacy breaches immediately to TLs and ZCTM. • Support audit readiness by maintaining complete QA logs, RCA documents, and feedback records within TP Interact. • Work with Team Leads and Trainers to close quality gaps within defined SLA timelines. Reporting & Insights • Create daily, weekly, and monthly QA reports on call quality, NPS impact, and repeat escalations. • Correlate QA performance with collections success, customer sentiment, and CRM closure TAT. • Highlight recurring issues to ZCTM/TL and participate in governance reviews to discuss process improvements.




Teleperformance

Call Quality Analyst

Y.B.Chavan Marg Junction

Monitor and Evaluate Calls: Regularly listen to and assess inbound and outbound calls to ensure adherence to company standards, customer service quality, and compliance protocols.

Identify Areas of Improvement: Analyze call data to detect trends, common errors, or performance gaps, and provide constructive feedback to enhance agent performance.

Prepare Quality Reports: Document evaluation results and create detailed quality reports for management, highlighting key findings and recommendations.

Provide Coaching and Feedback: Collaborate with team leaders to deliver effective coaching sessions based on call evaluations and support continuous agent development.

Ensure Compliance: Ensure all customer interactions are aligned with internal policies, industry regulations, and data protection laws.

Develop QA Guidelines: Assist in developing and updating quality assurance standards, scorecards, and processes to ensure consistency across all evaluations.

Collaborate with Cross-functional Teams: Work closely with training, operations, and customer support teams to address quality issues and drive process improvements.

Maintain Call Recording Systems: Ensure proper functioning of call monitoring tools and maintain an organized database of evaluated calls and records.

Meet-Hr Vartika 9971852266
E-mail ID- vartika.nanda@frankfinn.com


Frankfinn Air Hostess Training Institute

Lokim Company

Job Title: Quality Controller (QC)
 
Department: Quality Assurance / Quality Control
Company: PRS INFRA Pvt. Ltd.
Reports To: Quality Manager / Project Manager
 
Job Summary:
 
PRS INFRA is seeking a detail-oriented and experienced Quality Controller (QC) to ensure that construction and infrastructure projects meet the company's high standards of quality, safety, and compliance. The QC will be responsible for implementing inspection protocols, reviewing materials and workmanship, and ensuring alignment with project specifications, industry standards, and regulatory requirements.
 
Key Responsibilities:
 
·        Monitor and inspect site activities and construction processes to ensure adherence to quality standards and specifications.
·        Conduct material inspections upon delivery to ensure compliance with approved quality benchmarks.
·        Review and verify work procedures, test plans, method statements, and checklists.
·        Document non-conformities and issue Non-Conformance Reports (NCRs) as needed.
·        Coordinate with contractors, consultants, and project engineers to resolve quality-related issues.
·        Ensure that all work is executed in accordance with project drawings, specifications, and codes.
·        Maintain and organize QA/QC documentation, reports, and test results.
·        Support internal and external quality audits and ensure corrective actions are implemented promptly.
·        Participate in quality meetings and contribute to continuous improvement initiatives.
·        Ensure health, safety, and environmental compliance during inspections.
·        Required Qualifications & Skills:
·        Diploma or Bachelor's degree in Civil Engineering or related field.
·        Minimum of 3-5 years of experience in QC/QA within the construction or infrastructure industry.
·        Strong understanding of construction materials, methods, and standards (e.g., ISO, ASTM, BIS, IS codes).
·        Experience with quality management systems (QMS).
·        Knowledge of project documentation, inspection, and testing procedures.
·        Proficient in MS Office; familiarity with AutoCAD or similar tools is an advantage.
·        Strong communication, analytical, and problem-solving skills.
·        Ability to work under pressure and manage multiple priorities.
 


PRS Infra

Quality Control Supervisor

Themghar

Develop and implement detailed production schedules based on material availability, equipment capacity, and workforce allocation.
•
Monitor and manage workflows for one or more product lines, ensuring efficiency and timely delivery.
•
Identify bottlenecks, propose corrective actions, and ensure seamless production flow.
•
Track production progress against schedules and ensure projects remain within budget.
•
Monitor stock levels, anticipate shortages, and take preventive action to avoid production delays.
•
Ensure that all final products meet the required quality and customer specifications.
•
Continuously identify and implement process improvements for better productivity and cost-efficiency.
•
Utilize ERP systems effectively for production planning, tracking, and reporting.
•
Prepare and review various production reports including MO Review Reports, MRP Reports, WIP, and Shop Floor Schedules.
•
Prepare the necessary part drawings in AutoCAD for the shop floor executive.
•
Manage the Minimum Stock Alert Process for inventory optimization.
•
Collaborate with Design and Sales teams for technical support and alignment on production requirements.
•
Coordinate with the Stores and Purchase teams to maintain stock levels and ensure minimum order quantities of materials are met
•
Coordinate with internal teams and stakeholders to ensure smooth inter-departmental operations.
•
Handle client inspections and prepare Inspection Witness Reports as per project and client requirements.
•
Generate and maintain detailed test and inspection reports for compliance and traceability.
•
Stay current with industry trends, production technologies, and best practices.
Desired Candidate Profile:
•
Proven experience in production planning and quality control in a manufacturing or engineering environment.
•
Strong knowledge of production processes and scheduling.
•
Proficient in Autocad, MS Excel and ERP systems.
•
Excellent organizational, problem-solving, and communication skills.
•
Ability to work independently and collaboratively in a fast-paced environment.
Role Category: Manufacturing
Industry Type: Manufacturing
Department: Production
Employment Type: Full time, Permanent
Education: Qualification: Diploma in Electronic/Mechanical Engineering / B.
E/M.E(Electronics/Mechanical)
Company Website: www.peacepower.in
Contact HR Manager: Dolly Vedantam
Email: hr@peacepower.in
M: +91 9082 790 649


Peace Power Private Limited

Production Planning Cum Testing Engineer

Unit Trust Of India

Role OverviewWe are looking for a proactive and detail-oriented Operations Executive to manage and coordinate pre-policy medicals and corporate client accounts. The ideal candidate should have experience in insurance or healthcare operations, with excellent communication and coordination skills to ensure smooth day-to-day functioning across clients, vendors, and internal teams.
Key ResponsibilitiesCoordinate and schedule pre-policy medicals for corporate and insurance clients.
Maintain effective communication with corporate HRs, insurance partners, and diagnostic vendors for seamless service delivery.
Conduct quality assurance checks on reports and ensure timely completion and submission of cases.
Handle client queries and escalations professionally and promptly.
Maintain and update operational records and MIS reports regularly.
Support the operations manager in process improvement and vendor management.
Ensure all services meet company quality and compliance standards.
RequirementsGraduate (preferably in Healthcare, Life Sciences, or Business Administration).
1–3 years of experience in insurance operations, TPA, or corporate medical services.
Excellent English communication and interpersonal skills.
Strong organizational and coordination abilities.
Proficient in MS Office (Excel, Word, Outlook).
Ability to multitask and work in a fast-paced environment.
Preferred BackgroundPrior experience in pre-policy medical coordination or health check-up operations.
Knowledge of insurance processes and corporate health services will be an added advantage.



Mylabs Healthcare

Operation Executive

Dakc Gate No.2

Understanding of various printing processes (e.g., offset printing), color measurement, and quality control procedures. 


Saipack Machinery

Factory Supervisor

Indira Nagar - Khalai Village V'Vihar

Job Title: 
Artwork Reviewer -RA Officer 
 
1.                Artwork Review & Approval
·               Review artwork files (labels, cartons, leaflets, etc.) for accuracy, completeness, and compliance.
	·           Ensure artwork adheres to legal and market-specific requirements.
	·           Compare artwork with master data, regulatory dossiers, and product specifications.
2.               Cross-functional Coordination
·               Collaborate with internal teams: Quality Assurance, Quality Control and Production.
·               Liaise with external agencies, printing vendors.
3.               Documentation & Compliance
·               Maintain records of approved artworks and version control.


Surmount Laboratories Private Limited

Regulatory Affairs Officer

Panvel

Vaccancy available in various locations

1. Indore Madhya Pradesh
2. Nashik Maharastra
3. Mumbai, Maharastra


AGSS Analytical and Research Lab Private Limited

Food Safety Supervisor

Andheri

We are looking for quality controller , Qc in our Garments production units. 
We are looking for male candidate. 

Our address :

DNS DESIGN AND STYLE 
A/12 Narayan plaza chandivali rd off saki vihar rd 
sakinaka 
andheri east mumbai 400072
Ph: 9833011334






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Quality Assurance Jobs in Mumbai - 10 Verified Vacancies

Senior QA Cum Automation Engineer

Call Quality Analyst

Call Quality Analyst

Quality Control Supervisor

Production Planning Cum Testing Engineer

Operation Executive

Factory Supervisor

Regulatory Affairs Officer

Food Safety Supervisor

Quality Inspector

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