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Shakespeare Sarani Rd

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College Square

The Relationship Manager (RM) is responsible for building and nurturing strong client relationships to drive business growth, enhance customer satisfaction, and achieve revenue targets. The RM serves as the primary point of contact for clients, understanding their needs and providing tailored solutions that align with the organization’s offerings.
Key ResponsibilitiesDevelop and maintain long-term relationships with clients to ensure loyalty and retention.
Understand client needs, goals, and challenges to offer appropriate products/services.
Achieve assigned sales, business development, and revenue targets.
Act as the first point of contact for client queries, issues, and escalations, ensuring timely resolution.
Coordinate with internal teams (operations, product, credit, service) to deliver seamless client experiences.
Identify opportunities for cross-selling and up-selling additional products or services.
Track client accounts, monitor portfolio performance, and prepare regular reports.
Stay updated with market trends, competitor offerings, and regulatory guidelines.
Organize client meetings, presentations, and events to strengthen engagement.
Ensure compliance with company policies, industry regulations, and service standards.
Key Skills & CompetenciesStrong interpersonal and communication skills (verbal & written).
Customer-centric mindset with problem-solving ability.
Negotiation and persuasion skills to close deals effectively.
Analytical skills for financial/portfolio analysis.
Ability to multitask and manage client priorities under pressure.
Proficiency in CRM software, MS Office, and reporting tools.
QualificationsBachelor’s degree in Business, Finance, Marketing, or related field (MBA preferred).
Proven experience in client relationship management, sales, or business development (industry-specific).
Knowledge of financial products, banking services, or relevant sector expertise.
Performance Indicators (KPIs)Client satisfaction and retention rate.
Achievement of sales/revenue targets.
Growth in client portfolio.
Cross-sell/upsell conversion ratio.
Compliance and service quality standards maintained.



Kotak Life Insurance

Business Development Executive (BDE)

ABOUT US :- Mystery Rooms Is A Unique Escape Game Concept And The Fastest Growing Entertainment Brand Already Operational In 16 Cities PAN India.

Mystery Rooms Is A Challenging Race Against The Clock Where The Sole Motive Is To Get Yourself Out Of A Theme Based Room Before Time. 

Roles And Responsibilities :-

⦁ To Manage Bookings And Customer Queries

⦁ Monitor Movements In The Backend Department

⦁ Complete The Assigned Task

⦁ Manage Customers At The Front Desk, Give Briefing Of The Games

⦁ Have A Mindset Of Hospitality Service

⦁ Communication And Interpersonal Skills Are Necessary For Customer Interactions.

⦁ Able To Multitask, Set Priorities And Handle End-To-End Customer

⦁ Aptitude Towards Delivering High Quality Customer Service With Good Organizational And Interpersonal Skills



Kickass Adventures

Customer Relationship Officer

WORK FROM OFFICE

* Greetings from Smart Call Centre Solutions Pvt. Ltd. We are an International BPO Cum IT Company. We have an urgent requirement FOR FRESHERS as well as EXPERIENCED (Experienced candidates MUST HAVE EXPERIENCE IN INTERNATIONAL BPO VOICE ) With good Communication Skill In English for our International Voice Process.

Positions we are hiring for - Customer Care Executive(fresher & Experience both will be eligible)

Customer Support (someone has experience in inbound calling )

SR.CCE(Someone who knows how to close calls for outbound International sales )

Team Leaders(Someone who has hands- on experience in handling team in international process)
FRESHERS ARE ELIGIBLE FOR CUSTOMER CARE EXECUTIVE ROLE & CUSTOMER SUPPORT ROLE.
FULL TIME NIGHT SHIFT – 9:30pm to 6:30am / (CCE / SR. CCE /TL/ Customer Support)
FULL TIME DAY/MORNING SHIFT - 7am to 4pm /11am to 8pm (someone has experience in international out bound calling )(minimum 6months of experience )
Eligibility –
1. Ability to Speak In English Fluently (Mandatory)
2. Education Minimum 12 Pass and Above
3. Age Limit 18 to 45 Yrs

4. Desired Candidate Profile: • Excellent Communication Skill • Willing to Work on Fixed Night Shift for US shift • Handling Inbound/Outbound Calls effectively.


5.Benefits – On -Spot Offer Letter Attractive Salary Packages (Fixed Salary + Unlimited Incentives) Excellent Career Growth Salary No Bar For Deserving Candidates Sundays fixed off with 2 Saturdays offs ( for CS department it is roster 6 days off in a month). Office located in Central Kolkata therefore excellent connectivity by buses & metro with almost whole Kolkata & nearby districts.
( SMART CALL CENTER SOLUTIONS PVT LTD - 16A Shakespeare Sarani , New B.K Market Building , 6th Floor , Kolkata - 700071.(Nearest Metro Maidan metro Station)
Thanks & Regards, KUHELI (6291265454)


Smart Call Center Solutions

Customer Care Executive

1. Sales DutiesIdentify and approach potential customers or clients.
Conduct sales presentations and product demonstrations.
Close sales deals and meet or exceed sales targets.
Follow up with existing clients to ensure satisfaction and encourage repeat business.
Prepare sales reports and forecasts.
2. Marketing DutiesDevelop marketing campaigns (online and offline).
Conduct market research to understand trends, competition, and customer needs.
Manage social media, email campaigns, and other digital marketing tools.
Coordinate with design and content teams for promotional materials.
Monitor the effectiveness of marketing strategies and adjust as needed.
3. Customer Relationship ManagementBuild and maintain strong relationships with clients.
Handle customer complaints or concerns.
Provide after-sales support and assistance.
4. Coordination & StrategyCollaborate with product, finance, and logistics teams.
Assist in developing pricing strategies.
Attend trade shows, conferences, and industry events.
✅ Skills Required:Strong communication and negotiation skills
Good knowledge of sales techniques and marketing tools
Ability to analyze market trends and customer data
Self-motivated, goal-oriented, and organized
Familiarity with CRM software and digital marketing platforms
🧑‍💼 Typical Background:Degree in Marketing, Business Administration, or related field
Experience in sales, marketing, or customer service roles
Knowledge of digital marketing is a plus



Sales & Marketing Executive

Looking for someone to take charge of back office operations — managing admin work, coordinating internal tasks, and keeping everything running efficiently behind the scenes.


Drunken Teddy -A Unit Of D2T2 Hospitality Llp

Office Administrator

Job Title- Customer Service(International Bpo)
Job Summary-Making Outbound Calls
Shift- Uk Shift
Shift Timings- 1pm till 9.15 pm (IST)
Dialing Days- Monday to Saturday (Alternate Saturday Off/Sunday fixed off)
Experience in Uk Sales Campaign
Language- Fluent in English
Salary- 15 to 20 k
Location- 25 a Park Street Karnani Mansion Room No 311 3rd floor
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
Secondary(10th Pass) (Preferred)

Experience:
B2C Sales: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Location: In person


Ahira Teleservices Private Limited

Telecalling Executive

tele calling sales profile client must be willing to take the job as its a target based job.

monthly salary fixed.

Target meeting from 1st month compulsory


Mhp Fintech Services Private Limited

Telesales Executive

candidate should be able to talk in english, hindi, bengali.


MACJ Services

We are looking for a motivated and customer-focused individual to join our team as a Customer Support Executive for our Survey Process. The role involves conducting telephonic surveys with customers, collecting accurate feedback, and maintaining professional communication throughout each interaction.

Skills and Requirements:
Excellent communication skills in English (spoken and written).
Ability to handle conversations confidently and professionally.
Basic computer knowledge and familiarity with MS Office tools.
Attention to detail and good listening skills.
Target-oriented and self-motivated.


Working days - Mon - Fri
Office timing - 1.30 pm - 9.30 pm 

Please note interested candidate can share your resume over Whatsapp @9088200195


Bionex Savings(Opc) Private Limited

Client Relationship Executive

Tml Fintech Private Limited

Customer Support Executive

Vishnu Solutions

Recruiter

FRESHER AND EXPERIENCE BOTH CAN APPLY

EXPERIENCE: Min. 6 months experience in Telesales of any Loan / Credit card / insurance OR ANY SALES
 
Must be fluent in Hindi & Bengali
 
Age: 18 to 35 years
 
Shift: Day shift
 
Job role: Lead generation. (LOAN PROCESS)
 
Salary: Fixed + Incentive


Final Destination HR Solutions

THIS IS A FULL TIME OFFICE JOB, ONLY FEMALE CANDIDATES CAN APPLY, AGE 23-30YRS. HAVE TO PRESENT ALL TIME AT RECEPTION OF THE OFFICE. MAINTAIN VISITORS QUE, RECEIVE CLIENTS CALL AND FOROWARD THE CALL TO RESPECTIVE DESK OF CABIN. MAINTAIN THE QUE OF CANDIDATE WHO CAME FOR INTERVIEW. MAINTAIN EXCEL FOR VARIOUS OFFICE JOB. ETC.


First Notch Financial Serivces

Receptionist / Front Office Executive

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Freshers Jobs in Kolkata - 13 Verified Vacancies

Business Development Executive (BDE)

Customer Relationship Officer

Customer Care Executive

Sales & Marketing Executive

Office Administrator

Telecalling Executive

Telesales Executive

Telecalling Executive

Client Relationship Executive

Customer Support Executive

Recruiter

Telesales Executive

Receptionist / Front Office Executive

Know more about Freshers Jobs In Shakespeare Sarani Rd Kolkata