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Subramanya Nagar

Kailasipalyam

Roles &amp; Responsibility
AM will be responsible for the overall branch performance and profitability of branches
assigned.
A. BUSINESS DEVELOPMENT - RESPONSIBLITY FOR BUSINESS PERFORMANCE
AND PROFITABILITY AGAINST STATED TARGETS
Driving business: Drive branches to achieve Business targets (existing and new products),
Profitability and AUM targets m-o-m &amp; FY; ensuring conversion of all Non BEP branches to
BEP branches.

Monitor and Control: (i) Daily monitoring of critical parameters of Branch Score Card; (ii)
Qualitative branch visits to drive, implement and facilitate business development strategies
(minimum 2 visits/branch in a month)

Market study: Identify and assess market needs, market potential and competitor activities
and develop product composition strategy to satisfy the needs of the common man;
Identification of potential new branch locations

Lead generation: Plan and drive marketing campaigns or activities for branches to generate
leads; ensure updation in Lead management module (both activity and call center lead) and
effective follow up and conversion

Accountability: Responsible for business disbursal/transaction numbers/values and AUM
targets; Responsibility for cross selling targets based on product composition decided by
branches

B. OPERATIONS - DISCIPLINE, EFFICIENCY AND EFFECTIVENESS-
(Monitoring and ensuring Operational efficiency and Asset quality in branches by educating
employees to adhere to systems &amp; procedures)

Process adherence and Regulatory compliance: Guide and ensure proper conduct of
matters relating to credit assessment, KYC adherence/data enrichment, auction, expense
management, cash transit, voucher entries, updation in BRS, Key management, bank
account opening, daily data backup, maintenance of records / documents / registers, closure
of gold inspection/audit remarks and customer grievance, within the agreed TAT.

Collection Management: Ensure timely interest collection by branches and recovery of over
dues as per targets, guiding branches to minimize NPA status of accounts as well as auction

Asset Quality and Fraud Management: Guide branches to ensure quality of the assets /
collaterals / ornaments pledged; take remedial actions for loss due to spurious / low purity /
theft ornaments &amp; initiate efforts for recovery, follow up of court cases and prompt action
against culprits

C. HUMAN RESOURCE MORALE, MOTIVATION OF EMPLOYEES
Recruitment: Conduct of entire recruitment activities within prescribed TAT; BM Talent
Acquisition and retention; 100% adherence to new employee documentation along with
collection of SD (Security deposit) wherever applicable, timely initiation of BVC (Background
verification) and PVC (Police verification) and ensuring opening of bank accounts of all new
employees on or before 27th of joining month and sharing details with Corporate HR and
RHR as required.

Training and development: Identify training requirements and accordingly facilitate training in
product, process and procedures for branch staff; Mentor branch staff to attract new

customers, retain existing, win back lost customers, and cross sell to achieve product
composition targets

Maintaining talent pool: Execution of proactive measures to minimize staff attrition devised
by RM-HR in consultation with Corporate HR; proper assessment of manpower and
deployment of surplus staff; support PMS activities during appraisal cycle.

Staff life cycle activities: Completion of HR operational activities like on-boarding, training,
attendance/regularization, leave, confirmation, transfer, deputation, internal job posting,
payroll, exit, timely completion of HRMS activities, availing statutory benefits, F&amp;F etc.

Statutory requirements: To monitor all statutory norms are adhered to, ensure neat display of
required notices and maintenance of statutory registers at branches; timely closure of
matters relating to Show cause or legal notices, Shop &amp; Establishment Registration and
renewals, Contract renewals and extensions etc.

Employee connect: Coordinate/conduct Employee engagement activities; monitor employee
communication w.r.t. to new initiatives, HR policies etc.; attend to and resolve employee
grievance at the initial stage itself.

D. ADMINISTRATION UPKEEP AND MAINTENANCE OF INFRASTRUCTURE
Merchandising of branch: Ensure proper visibility of branches within locality through
branding as per Corporate guidelines.

Asset maintenance and record keeping: Upkeep and maintenance of assigned branches,
guest house if any - Ensure availability, timely maintenance and renewal of furniture, critical
assets (webcam, scanner, printer, CCTV, Data connectivity items etc.) and stationary;
ensure branches maintain records of the same.

Attend to and close all Infra-related issues of branches including rentals and matters relating
to contract renewals, Shops &amp; establishment Act, weighing machines &amp; other statutory
requirements, as per defined TAT.

Expense control: Timely approval of expenses, devise and implement effective cost-control
measures.

Vendor management: Identify new vendors and manage existing ones to cater to all
administrative and infrastructure needs of branches.

Branch administration: Safety and security, Housekeeping, Hygiene and office management.
Implementation of Admin processes and procedures in the branches. Timely escalation of
Infra &amp; Admin issues to line RM/ Zonal RM. Ensuring MRs are raised by branches properly
and same is approved timely. To follow up with the BM on raising all requirements as well as
reporting through toll free number for all IT and Non-IT breakdowns. Ensuring that branches
take GRN in time.

Preparation/maintenance of updated tracker of all IT and non-IT assets (keeping track of
changes) and sharing the same when required.
 (AMs are expected to provide constructive inputs in devising or modifying products,
processes and policies to hierarchy.)


Area Manager

Food Technology

J.T. Extension

Muthoot Fincorp Ltd is looking Branch Manager for:
Location: Chamrajanagar Sampige Road (Mysore)

Requirements: Minimum 5 - 10 years relevant branch sales experience in NBFC/Bank/Financial services Sector.

Interested candidates can drop a mail to prem.v@muthoot.com

Must have Gold Loan experience along with at least 5+ years of team handling.

Key Job Responsibilities 
Customer Championship
•Maintain regular & continuous relationship with existing and potential customers.
•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.
•Initiate, implement/coordinate and participate in marketing for achieving the above. 
•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. 

Product – Process Championship
•Achieve branch targets and ensure proﬁtability of the unit (branch). 
•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements
•Collaborate with various departments to ensure smooth functioning of the branch. 
•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. 
•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. 
•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.
•Role will come under the purview of Audit & Gold Inspection.
•Should focus on branch profitability & ensure that assigned branch is profitable

People Championship
•Ensure proper handholding and timely/continues training of the team. 
•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.

Knowledge, Skills & Attributes
•Result Orientation
•Customer Service & Retention Focus
•Planning & Forecasting Skills
•Relationship Building
•Coaching & Mentoring 
•Market Intelligence 
•Business Development
•Communication Skills – Proficiency in local language and English


Branch Manager

Pukkathurai

Elangakurichy

Key Job Responsibilities:

•To ensure quality of business and operational efficiency through proper process
adherence and facilitate smooth functioning of branches.
•Promote and maintain positive relations with all contacts, customers, and potential
customers
•Achieve desired level of productivity to meet & contribute towards branch profitability
targets.
•Promotes the products and services; consistently cross-sells and Up-sells products at
every opportunity.
•Conduct promotional activities for marketing and drive referral programs for customer
acquisition
•Responsible to handle day to day transactions and valuables.
•Maintain all data and records related to daily transactions
•Retain customers, by working towards achieving the higher purpose to transform the
life of the common man by improving their financial well being
Knowledge, Skills & Attributes
•Result Orientation
•Customer Service & Retention Focus
•Digital Mindset
•Relationship Building
•Process Knowledge/ Orientation
•Effective Time Management
•Cross Selling / Upselling Skills
•Business Development
•Communication Skills – Proficiency in local language and English

Role Requirements
Educational Qualification – Graduate
Experience – Freshers / 1 year experience in lending / financial services


Customer Service Representative

Kallayam 

Kattacode 

Porur

Aalathur IE

Palancavery

Madura  

Meenakshi Amman Temple

Job role:

Promoting & Selling Financial solutions for Consumer Durable products such as Electronics, Home appliances and Furniture

Gold loan lead generation

Sales and Business Development

Retails Partner Management

Customer Relationship Management


Senior Relationship Officer

Vazhichal 

Role: Business Development Executive (BDE)

ROLE SUMMARY
The Business Development Executive (BDE) is responsible for identifying new business opportunities, driving new customer acquisitions in the assigned territory and plays a key role in achieving business targets. The role is expected to increase the customer base of the branch, build relationships with potential customers, and ensure business growth through business development activities.

EDUCATION / EXPERIENCE
 
Requirements:
Graduates/bachelor’s degree in any field experience min 1 years.
HSC Qualification with Any field sales experience min 2 years.
Age should not exceed more than 28 for BDO
CTC Max upto 2.8lpa

 
Nature of Experience:
0-4years of work experience in business development or sales related experience.
Proficiency in local language and sound understanding of the local market and its dynamics.
Proficiency in MS Office, any CRM or ERP systems are desirable.

 
Main Tasks
Increase the Branch business
Field Marketing.
Generate Leads on daily basis.
Conversation of leads
Sales Calls
Generate new customer Business for GL and Third party.

 
Areas of Responsibility
Achieve Monthly Sales Target.
Cross selling and up selling of third Party and group products to Gold Loan customers.
Adhere to lending norms and maintain integrity in customer transactions.
Support the branch in interest collection.
Conduct branch catchment development activities and generate customer leads and converting them to NCA.

 
Locations:
Tiruneveli,
Nagercoil
Trichy
Dindigul
Madurai
Coimbatore
Salem
Chennai


Business Development Executive

Ahmedabad (Rural) District Court

Krishnabag

Lead Generation, Create Market Visibility, Develop Strategies to meet target, Drive customer satisfaction


Business Development Executive (BDE)

Degaon

Railway lines

Dear Candidate,

We are hiring for the Business development officer - ONROLL.

Interested candidates can reach out to Nikil - 9890248858.


Business Development Officer

Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

Dear Candidate,

We are hiring for the Business development officer - ONROLL

Interested candidates please reach out to Nikil - 9890248858.


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Muthoot Fincorp Limited Jobs - 3426 Verified Vacancies

Area Manager

Branch Manager

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Senior Relationship Officer

Customer Service Representative

Business Development Executive

Business Development Executive

Business Development Executive

Business Development Executive (BDE)

Business Development Officer

Business Development Officer