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Pine Labs Private Limited

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Rashtrapati Bhavan

KHODA CLY.

Role and Responsibility: 

Manage a large volume of inbound and outbound calls, emails and chats with knowledge and efficiency.
Identify and address the customers issue, provide first time resolution.
Create enquiry, service and complaint tickets against each call and email.
Respond quickly, professionally, and accurately to customer inquiries regarding complaints and queries.
Meet personal and team productivity/quality KPI targets.

Educational Qualification 
Graduate 

Skills and experience:
 Essential 
Excellent written and verbal English communication skills
Good knowledge of computer and Microsoft Excel.
Good in problem-solving skills, analytical skills and logical reasoning.
Committed towards assigned responsibilities.
Quick learning skills.
Open to work on all Bank Holidays and Sundays.
Flexible to work in Rotational shifts, including late Shifts and Night.

Desirable 
Experienced in customer service tele-calling profile and technical query handlings.
 consider Fresher + Graduate

Male/Female Both can appied .


Customer Support Executive

Sri Nagar Colony

Railway Station Road

Company: Pine Labs Private Limited
Job Type: On-Roll
Designation: Senior Sales Manager
Department: EDC / Merchant Acquiring Sales
Job Role: Sales Manager – EDC Machine Sales (Open Market)
Key Responsibilities:
Lead and manage open market sales for Pine Labs EDC (POS) machines.
Acquire new merchants such as retail stores, restaurants, hotels, pharmacies, petrol pumps, and SMEs.
Promote and sell EDC machines, QR solutions, and digital payment products.
Build and manage a team of Relationship Officers / Sales Executives.
Achieve monthly, quarterly, and annual sales targets.
Train team members on product features, pricing, and sales techniques.
Conduct daily field visits and joint calls with team members.
Ensure proper documentation, KYC, and installation coordination.
Maintain strong relationships with merchants for retention and upselling.
Track market competition and provide regular MIS reports to management.
Skills & Requirements:
Strong experience in EDC/POS machine sales or fintech sales.
Excellent communication and negotiation skills.
Team handling and leadership experience.
Knowledge of open market field sales.
Target-oriented and result-driven mindset.

Preferred Background:
Banking, Fintech, NBFC, or Payment Industry experience.
Prior experience in Pine Labs / Paytm / Razorpay / PhonePe / BharatPe / MSwipe is an advantage.

CTC & Benefits:
Fixed salary + attractive incentives
PF, ESIC, and other on-roll benefits (as per company policy)


Senior Sales Manager

Badarpur Border

Field Sales Executive

A C Guards

Bhagya Nagar Colony

Daily visit to allocated Stores
Good relationship with store managers
Sales aquisition
Achievement on daily targets


IN STORE PROMOTER

Sector 29 Chandigarh

Phase 4 mohali

Inside Sales Representative

I.I.T.Main Gate

Mumbai

Safed Pool

Job Title: Merchant Support Executive (Inbound Process) 
Department: Merchant Support 

Company Mosambee 

Job Summary: 
The Merchant Support Executive will be the first point of contact for merchants using 
Benow’s platform. This role involves resolving queries, providing support for digital 
payment services, and ensuring a smooth experience for our merchant partners via 
inbound calls, emails, or chat.
 
Key Responsibilities: 
* Handle inbound calls and messages from merchants regarding transaction 
issues, onboarding, platform usage, or payment reconciliation. 
* Deliver prompt, accurate, and courteous support. 
* Maintain up-to-date knowledge of Benow’s products and services. 
* Log all interactions in the CRM system accurately. 
* Escalate unresolved issues to the appropriate departments while ensuring 
timely follow-up. 
* Meet and exceed individual performance metrics including call quality, 
resolution time, and CSAT (Customer Satisfaction) scores. 

Requirements: 
* Graduate or equivalent degree. 
* 1–2 years of experience in a voice-based customer support or helpdesk role 
(fintech preferred). 
* Strong verbal communication skills in English and Hindi (additional regional 
languages a plus). 
* Basic technical understanding of UPI, digital payments, and mobile apps. 
* Patience, empathy, and problem-solving mindset. 
* Willingness to work in rotational shifts including weekends.
* ⁠
LANGUAGE- MALYALAM/ENGLISH .
Location - SAKINAKA 

HR - Mosambee 
7028890526


Customer Care Executive

Job Title: Merchant Support Executive (Inbound Process) 
Department: Merchant Support 

Company Mosambee 

Job Summary: 
The Merchant Support Executive will be the first point of contact for merchants using 
Benow’s platform. This role involves resolving queries, providing support for digital 
payment services, and ensuring a smooth experience for our merchant partners via 
inbound calls, emails, or chat.
 
Key Responsibilities: 
* Handle inbound calls and messages from merchants regarding transaction 
issues, onboarding, platform usage, or payment reconciliation. 
* Deliver prompt, accurate, and courteous support. 
* Maintain up-to-date knowledge of Benow’s products and services. 
* Log all interactions in the CRM system accurately. 
* Escalate unresolved issues to the appropriate departments while ensuring 
timely follow-up. 
* Meet and exceed individual performance metrics including call quality, 
resolution time, and CSAT (Customer Satisfaction) scores. 

Requirements: 
* Graduate or equivalent degree. 
* 1–2 years of experience in a voice-based customer support or helpdesk role 
(fintech preferred). 
* Strong verbal communication skills in English and Hindi (additional regional 
languages a plus). 
* Basic technical understanding of UPI, digital payments, and mobile apps. 
* Patience, empathy, and problem-solving mindset. 
* Willingness to work in rotational shifts including weekends.
* ⁠salary upto  -22,000 to 24,000NTH .

HR - Mosambee 
7028890526


Maharashtra Kata Marol

Job Title: Merchant Support Executive (Inbound Process) 
Department: Merchant Support 

Company Mosambee 

Job Summary: 
The Merchant Support Executive will be the first point of contact for merchants using 
Benow’s platform. This role involves resolving queries, providing support for digital 
payment services, and ensuring a smooth experience for our merchant partners via 
inbound calls, emails, or chat.
 
Key Responsibilities: 
* Handle inbound calls and messages from merchants regarding transaction 
issues, onboarding, platform usage, or payment reconciliation. 
* Deliver prompt, accurate, and courteous support. 
* Maintain up-to-date knowledge of Benow’s products and services. 
* Log all interactions in the CRM system accurately. 
* Escalate unresolved issues to the appropriate departments while ensuring 
timely follow-up. 
* Meet and exceed individual performance metrics including call quality, 
resolution time, and CSAT (Customer Satisfaction) scores. 

Requirements: 
* Graduate or equivalent degree. 
* 1–2 years of experience in a voice-based customer support or helpdesk role 
(fintech preferred). 
* Strong verbal communication skills in English and Hindi (additional regional 
languages a plus). 
* Basic technical understanding of UPI, digital payments, and mobile apps. 
* Patience, empathy, and problem-solving mindset. 
* Willingness to work in rotational shifts including weekends.

HR 
7028890526


Tilak Nagar, Delhi

Job Description
Developed and maintained strong relationships with merchants to ensure long-term business partnerships and customer satisfaction.
Regularly engaged with store owners and staff to strengthen merchant relationships and drive transaction growth.
Educated merchants about Pine Labs payment solutions, products, and value-added services.
Assisted merchants in using Pine Labs POS terminals efficiently for seamless transaction processing.
Promoted digital payment adoption and increased transaction volumes across assigned merchant outlets.
Provided training and support to merchants on POS operations, transaction management, and issue resolution.
Monitored merchant performance and identified opportunities to enhance business growth and transaction penetration.
Coordinated with internal teams to ensure timely resolution of merchant queries and operational concerns.
Handled day-to-day transaction business activities and ensured smooth payment acceptance through Pine Labs POS devices.
Contributed to achieving business targets through merchant engagement, relationship management, and transaction growth initiatives.
Key Skills
Merchant Relationship Management
Business Development
Transaction Growth
POS Operations
Merchant Support
Customer Relationship Management (CRM)
Digital Payments
Sales & Account Management
Communication & Negotiation
Problem Solving

Prefer Industry candidate Require: 
NBFC- Bajaj Finserv / Samsung Promoter/Appo Promoter /Vivo Promoter/ Shopse/Cashifey/HDB finance,
 Bajaj Finserv, IDFC, Homecredit , croma, relieance digital, Vijay Sales 


Field Store Promoter

Saki Naka

Greeting From Mosambee HR Team 

Postion Support Executive 

Department Customer Support Executive

Inside work totally

Payroll On Roll 

Company Name: Mosambee
Location: Sakinaka 
Job Purpose 
Role and Responsibility: 

Manage a large volume of inbound and outbound calls, emails and chats with knowledge and efficiency.
Identify and address the customers issue, provide first time resolution.
Create enquiry, service and complaint tickets against each call and email.
Respond quickly, professionally, and accurately to customer inquiries regarding complaints and queries.
Meet personal and team productivity/quality KPI targets.

Educational Qualification 
Degree/Graduate or equivalent.
Skills and experience:
 Essential 
Excellent written and verbal English communication skills	
Good knowledge of computer and Microsoft Excel.
Good in problem-solving skills, analytical skills and logical reasoning.
Committed towards assigned responsibilities.
Quick learning skills.
Open to work on all Bank Holidays and Sundays.
Flexible to work in Rotational shifts, including late Shifts and Night.

Desirable 
Experienced in customer service tele-calling profile and technical query handlings.
 consider Fresher + Undergraduate

Salary Up to 3,34,000 LPA + + PF+ Medical

Male/Female Both can appied .

Opening 5

can apply Query WhatsApp & Call 70487170703

NOTE_ Kindly Share Your Resume And share This message in your WhatsApp groups

Thank you 
Dhara Gajera
7048710703



Burari, Delhi

Two-Wheeler Loan Sales Executive

Mercurim

Mapusa (Māpuca)

We Have urgent requirement For Pine Labs

Profile = Service Engineer

Qualification= Diploma ITI HSC

Job Location = Goa ,Ahmadnagar ,Talegaon Malegaon South Mumbai

Bike And D.L. is most compulsory

Salary = 20000k to 24000 k in hand + PF Medical ESIC Heath Insurance

Extra income
= Par call 25 repay Flatus
= Par call Automation 75 repay
= Pending call 50 repay par call

HR Shubham Pandey
From Pine Labs
8355925144


Service Engineer

Sansad Bhavan

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Blog

Pine Labs Private Limited Jobs - 14 Verified Vacancies

Customer Support Executive

Senior Sales Manager

Field Sales Executive

IN STORE PROMOTER

Inside Sales Representative

Customer Care Executive

Customer Care Executive

Customer Support Executive

Field Store Promoter

Customer Care Executive

Customer Support Executive

Two-Wheeler Loan Sales Executive

Service Engineer

Two-Wheeler Loan Sales Executive