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I.I.T.Main Gate

Ambika Nagar Thane

Job Title: Life Insurance Expert
Department: Call Center / Customer Support
Location: Thane
Working Days: Monday to Saturday (Sunday Fixed Off)
Shift Timing: 10:00 AM – 7:00 PM
Salary: Up to ₹25,000 per month

Job Summary:
We are looking for an experienced Life Insurance Expert who will handle inbound and outbound calls to assist FLS (Front Line Sales) teams and customers with queries related to life insurance plans. The ideal candidate should be a subject matter expert in life insurance, capable of handling objections, providing competitor rebuttals, and convincing customers confidently and accurately.

Key Responsibilities:

Handle customer and FLS calls related to life insurance products and services.
Provide detailed information on policy features, benefits, and premium details.
Address queries, resolve concerns, and ensure customer satisfaction.
Support FLS by providing timely and accurate information to help close sales.
Give strong rebuttals against competitor products and handle objections effectively.
Maintain call quality, compliance, and adherence to process guidelines.
Record customer interactions and update CRM systems accurately.


Requirements:

Graduate in any discipline.
Minimum 1 year of experience in a life insurance call center or sales support role.
Strong knowledge of life insurance products and market competitors.
Excellent communication and convincing skills.
Ability to handle pressure and deliver results in a target-driven environment.
Proficiency in MS Office and CRM tools.


Benefits:
Fixed Sunday off.
Growth opportunities in the insurance domain.
Supportive work culture and training provided.



Life Insurance Advisor

Key Responsibilities

Make outbound calls to potential leads for residential/commercial real estate projects
Pitch project details, handle objections, and generate interest
Qualify leads and schedule site visits or callbacks for the sales team
Maintain lead data accurately in CRM
Meet daily/weekly calling and conversion targets
Follow call scripts and adhere to process quality standards

Key Requirements:

Minimum 6 months of experience in BPO / telecalling / telesales (any industry)
Excellent spoken English and Hindi; Versant score 5 or above is mandatory
Strong persuasion and customer engagement skills
Comfortable working in a high-volume calling environment
Basic knowledge of CRM or lead management tools is a plus
Real Estate sales experience is an added advantage

What We Offer:

Fixed salary + Incentives
Training & growth opportunities within the real estate and BPO space
Professional work environment and structured processes



BPO Telecaller

Associate BPO Executive

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Platinumone Business Services Limited Jobs - 3 Verified Vacancies

Life Insurance Advisor

BPO Telecaller

Associate BPO Executive

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