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Gopipura

Panchvati Garden Icchapor

1) Handle Service calls and mail and promptly response to customer
2) Resolve the issue on call itself in case of minor issues by self or co-ordinating with the team
3) Arrange for the technician's visit in case of requirement and confirmation with customer
4) Cleary discuss the scope of work before supply or service
5) Utilise the available resource in best possible manner
6) Try to minimise the downtime of machine of customer and recommend the options (if applicable)
7) Get the RCA done for service call and give the feedback to the relevant team
8) Maintain the databased of service calls
9) Take feedback from the customer after completion of work
10) Ensure the proper closure of the work
11) Increase revenue by selling the preventive service package to customer
12) Onboarding and training of the new joineeds
13) Monitor and enhance performance of the team
14) Service Call Managment
15) Communication Skills


Loadmate Industries Private Limited

Service Manager

Chikuwadi BRTS

Job Role: Telecaller / Telesales Executive

We are looking for enthusiastic Telecallers to join our growing team at UdhariCrop. As a Telecaller, you will be the voice of our company, responsible for connecting with potential and existing customers to promote our services and support their journey with us.

Key Responsibilities
Make outbound calls to customers and explain UdhariCrop’s products and services.
Handle inbound inquiries professionally and convert leads into active users.
Follow up with leads through calls, messages, or emails.
Maintain accurate records of conversations in CRM.
Resolve customer queries and escalate issues when needed.
Meet daily/weekly call and conversion targets.


Requirements
Minimum 6 months to 1 year experience in tele calling / telesales preferred.
Excellent communication skills in Gujrati, Hindi and basic English.
Basic computer knowledge (Excel, Word, email, CRM).
Confident, proactive, and customer-focused.
Ability to learn about products and explain them clearly over the phone.



Naanuma Industry

Telecalling Executive

Pal R.T.O. BRTS



🧾 Job Title: Back Office & Telecaller Executive

Company: Turtlemint Insurance Broking Partner
Location: [Your City / Branch Name]
Employment Type: Full-time


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💼 Job Summary:

We are hiring a Back Office & Telecaller Executive to handle customer calls, manage policy data, and support daily insurance operations.
The role involves both calling customers for renewals/sales and maintaining records for smooth office functioning.


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🧠 Key Responsibilities:

Handle inbound & outbound calls to explain insurance products (Motor, Health, Life).

Generate new leads and follow up for policy renewal or payment.

Assist in policy issuance, endorsement, and claims coordination.

Maintain accurate data entry and customer records in the system.

Prepare daily MIS reports and update performance trackers.

Coordinate with sales, customers, and insurance company representatives.

Provide excellent after-sales service and resolve client queries.



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🎓 Qualification & Skills Required:

Minimum HSC / Graduate (any stream).

Good communication in Hindi or regional language (basic English preferred).

Basic computer knowledge (Excel, Word, Email).

Confident, polite, and goal-oriented personality.

Experience in insurance, telecalling, or back-office work preferred (freshers can also apply).



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🎁 Benefits:

Fixed salary + Incentives based on performance.

Training & support from Turtlemint Partner Team.

Growth opportunity in the insurance field.

Friendly and professional work culture.



Turtlemint Insurance Broking Services Private Limited

Back Office Executive Cum Telecaller

Sosyo Circle

Exciting Job Opportunity in Your City!Hurry Great job don't wait & Free off cost this jobWe are currently hiring passionate individuals for the role of If you're looking for a flexible gig work, this is your chance!Job Description :Support StaffPosition: Support StaffShift Part Time & Full TimeBasic requirements: 18+ Age, 10th passMonthly Earning upto 35000 RsEach Shift: 3 Hour part TimeFull Time shift 8 Hours


Sr Fast Connect Services pvt ltd 

Back Office Executive

Sudama Chowk

We are hiring an energetic Telecalling Sales Executive to join our sales team at Navi Energy. The role involves handling inbound and outbound calls, explaining our solar products and services to potential customers, and converting leads into confirmed sales — all over the phone.


Navi Energy

Telesales Executive

Kopari Colony

Vikram Communication

SMVS Swaminarayan Temple BRTS

John Ellies Llp

Punagam Sarkari Mandli

Majura

Key Responsibilities
 * Sales Generation:
  * Conduct outbound calls (including cold calls) to prospective customers to present products or services.
  * Handle inbound calls from customers interested in making a purchase or seeking information.
  * Effectively utilize pre-written sales scripts while tailoring the conversation to customer needs.
  * Persuade customers to purchase, cross-sell, and upsell products/services where appropriate.
  * Process customer orders accurately and efficiently.
 * Target Achievement:
  * Work relentlessly to meet or exceed daily, weekly, and monthly sales quotas and targets.
 * Customer Relationship Management:
  * Build and maintain strong, long-lasting customer relationships to encourage repeat business.
  * Address customer questions, concerns, and complaints professionally and promptly.
  * Provide excellent customer service throughout the sales cycle.
 * Administration & Reporting:
  * Maintain detailed and accurate records of all customer interactions, sales, and follow-up activities in the CRM (Customer Relationship Management) system.
  * Generate and submit daily/weekly/monthly sales reports as required.
 * Product Knowledge:
  * Develop and maintain a deep, comprehensive knowledge of all company products, services, and current promotions.
Qualifications and Skills
 * Education: High school diploma or equivalent is required. A Bachelor's degree in business, marketing, or a related field is a plus.
 * Experience: Proven experience as a Telesales Executive, Telemarketer, or in a similar sales/customer service role, preferably with a track record of meeting sales quotas.
 * Core Skills:
  * Excellent Communication: Clear, professional, and persuasive verbal communication skills with a positive phone manner.
  * Negotiation & Closing: Strong negotiation skills with the ability to close sales effectively.
  * Resilience: Cool-tempered, patient, and able to handle rejection constructively.
  * Tech Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
  * Results-Oriented: A focused, goal-driven mindset with strong organizational and time management skills.


KD Farms

Sachin

Customer Inquiries & Issue Resolution:
·        Respond to customer inquiries via various channels through (Bik chat , telephone ) (phone, email, chat, social media).
·        Address customer complaints or concerns and provide appropriate solutions.
·        Troubleshoot and resolve product or service issues, offering clear, step-by-step guidance.
Product Knowledge:
·        Maintain an up-to-date understanding of the company’s products, services, and procedures.
·        Educate customers about product features, benefits, and use.
Documentation:
·        Maintain accurate records of customer interactions, including inquiries, complaints, and feedback, using CRM tools.
·        Generate reports for management on customer feedback, complaints, and service performance.
Customer Relationship Management:
·        Build strong, positive relationships with customers, ensuring they feel valued.
·        Provide exceptional service to improve customer retention and loyalty.
 Problem-Solving:
·        Offer solutions to customer problems with a focus on delivering positive experiences.
·        Identify recurring issues and work with management to implement process improvements.
Team Collaboration:
·        Collaborate with other team members to share knowledge and improve service standards.
·        Participate in training sessions to improve skills and knowledge.


Avimee Herbal

Customer Care Executive

S.D Planets School

Job Title: Telecaller
Department: Sales & Marketing
Location: Vesu

Job Summary:
We are seeking a motivated and confident Telecaller to join our Sales & Marketing team. The ideal candidate will be responsible for outbound calling to potential leads, providing information about our CNC machining products/services, and generating appointments or inquiries.

Key Responsibilities:
Make outbound calls to prospective customers from the provided database or leads.
Explain company offerings, services, and basic technical details of CNC machinery (training will be provided).
Follow up on customer inquiries and leads via phone, WhatsApp, or email.
Maintain daily call logs, inquiry status, and feedback in CRM or Excel.
Coordinate with the sales team for follow-ups, demos, or meetings.
Understand customer requirements and pass quality leads to the sales team.
Maintain a professional tone and customer-friendly attitude during calls.

Requirements:
6 months to 2 years of experience in telecalling or customer handling preferred.
Good communication skills in Hindi, English, and regional languages.
Basic knowledge of MS Excel and WhatsApp business communication.
Prior experience in industrial products/manufacturing sector is a plus.
Ability to work independently and handle targets.

Qualification:
Minimum HSC (12th Pass), Graduate preferred.
Good english and hindi communication.



Yantra Design Private Limited

Samata Nagar

Hiring: Telesales Executive – Trademark Services

📍 Location: 306, Silver Trade Center, Utran
🕘 Timing: 9:30 AM – 6:00 PM
💰 Salary: ₹15,000 + Incentives

Job Description:

We are looking for a Telesales Executive to join our team and promote our Trademark Registration Services. The ideal candidate will be responsible for reaching out to prospective clients, explaining the benefits and process of trademark registration, and converting leads into customers.

Key Responsibilities:

Make outbound calls to potential clients and generate interest in trademark registration services.

Explain the process, benefits, and legal importance of trademark registration in a clear and persuasive manner.

Handle inbound queries from clients regarding services and pricing.

Maintain follow-ups with prospects to ensure lead conversion.

Record client details and communication updates in CRM or call logs.

Achieve monthly sales and call targets.

Provide excellent customer service and maintain a professional tone during interactions.

Requirements:

Minimum 6 months to 2 years of experience in telesales or telecalling (preferably in legal, consulting, or service sectors).

Good communication skills in Hindi and English.

Confident, persuasive, and target-driven personality.

Basic computer knowledge and familiarity with MS Office or CRM tools.


Protectual Legalise By Tech Llp

Pumping Char Rasta

Location: Surat 
Experience: 1+ Year 
💼 Role Overview 
We are looking for a Customer Support Executive (Chat) to join our team in Surat. You’ll be the first point of contact for our users, offering real-time assistance via chat (and email, if needed). This role is not just about resolving issues — it's about enhancing user experience, collaborating with product teams, and continuously improving support content and tools. You will also contribute to content creation and fine-tuning our AI chatbot for an even better support experience. 

Key Responsibilities 
 Provide real-time customer support via chat and email (voice support during initial onboarding). 
 Understand and resolve user queries efficiently and empathetically. 
 Maintain high support quality standards and quick response times. 
 Guide users through onboarding, troubleshooting, and feature usage. 
 Document recurring issues and help update internal knowledge base, FAQs, and canned replies. 
 Analyze chat logs and user feedback to identify pain points and improve workflows. 
 Collaborate closely with the technical and product teams to address issues and align updates with customer communication. 
 Assist in updating and enhancing AI chatbot flows and correcting inaccurate responses. 
 Contribute ideas to improve the overall customer experience and support processes. 

Requirements 
 Minimum 1 year of experience in customer support (chat, voice, or email). 
 Strong written and verbal communication in English and Hindi. 
 Willingness to start with voice support before moving fully into chat support. 
 Basic understanding of SaaS platforms or accounting tools (training will be provided). 
 Good writing skills for support materials like FAQs and help guides. 
 Analytical thinking to assess support data and drive improvements. 
 Must be based in Surat or willing to relocate. 
 Interest in AI, automation, or chatbot technologies is Plus 
 Familiarity with tools like Freshdesk, Intercom, Google Sheets, or similar.


Suvit Fintech

Customer Support Executive

Purushottam Nagar BRTS

Prism Colour Coats

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Telecalling Bpo Telesales Jobs in Surat - 30 Verified Vacancies

Service Manager

Telecalling Executive

Back Office Executive Cum Telecaller

Back Office Executive

Telesales Executive

Telecalling Executive

Telecalling Executive

Telecalling Executive

Telesales Executive

Customer Care Executive

Telecalling Executive

Telesales Executive

Customer Support Executive

Telesales Executive

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