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Vkk Menon Road

Kalapatti

Role Summary:
The CRM Executive will be responsible for managing the complete customer journey post-sales, ensuring smooth handovers, timely communication, and high levels of customer satisfaction.
The role requires strong relationship management, CRM software expertise, and cross-team coordination.

KRA: Task / Activities:
Manage the complete customer journey of post-sales support.
Coordinate with sales, marketing, and finance teams for smooth handovers.
Ensure timely communication regarding project progress, payments, and documentation.
Handle customer feedback, resolve complaints, and maintain high satisfaction levels.
Manage leads, sales pipelines, and customer data within CRM tools.

KPI: Performance Metrics:
Customer satisfaction scores (CSAT/NPS).
Response and resolution time for customer queries.
Customer retention and conversion rates.
Accuracy and efficiency of data management in CRM tools.

Skills & Attitude (A in BARE Fit)Required Skills Preferred skills:
Excellent communication and interpersonal skills.
Strong customer orientation and relationship-building abilities.
Proficiency in CRM software such as Sell.do, Salesforce, Zoho CRM, or similar.
Data handling skills for managing leads, pipelines, and customer queries.
Experience with ERP tools and customer lifecycle management.
Exposure to real estate CRM processes and reporting metrics.

Attitude Required for This Position: 
Customer-first mindset with a service-oriented approach.
Proactive problem solver with strong follow-up skills.
Team player with cross-functional collaboration ability.
Ability to remain calm and professional under pressure.



CRM Executive - Real Estate

Kallayam 

Vazhichal 

Role Summary
Responsible for managing sales operations of smartphones, gadgets, and home appliances. The role involves leading sales teams, monitoring performance, maintaining stock flow, and ensuring sales growth through effective planning and execution.

KRA: Task / Activities
Complete product knowledge of Smartphones, Accessories, Gadgets and home appliances.
Managing sales managers and sales promoters.
Stock planning, allocation, and supplier management.
Knowledge of product pricing and promotional schemes for offer planning.
Overseeing daily operations.

KPI: Performance Metrics
Achievement of monthly & quarterly sales targets.
Achievement of product target & brand targets.
Team performance & productivity.
Inventory accuracy & stock movement efficiency.
Dealer/retailer satisfaction and retention.
On-time reporting and process compliance.

Required Skills
Technical knowledge – Understanding features,Market awareness – Keeping up with industry
Presentation skills – Ability to educate sales teams and customers about products.
Leadership skills – Strong ability to guide and motivate the team. 
Communication skills – Clear and persuasive communication with teams and management.

Preferred Skills:
Team management – Assigning tasks, setting goals, and ensuring performance.
Inventory management
Excel Knowledge – Analyze & prepare data on Excel 
Conflict resolution
Negotiation skills
Decision-making skills

Attitude Required for This Position
Proactive and result-driven mindset.
Positive attitude with ownership of outcomes.
Commitment to teamwork and collaboration.
Adaptable to market and business changes.
Customer-focused and quality-conscious approach.



Team Leader/Area Sales Manager

Porur

Tiruvottiyur

Job Profile - Site Supervisor - Waterproofing
ROLE SUMMARY:
The Site Supervisor will oversee daily site activities for waterproofing and epoxy projects, ensuring quality, safety, and timely execution.

KRA: TASK / ACTIVITIES:
• Supervise site execution of waterproofing & epoxy works.
• Coordinate with contractors, vendors, and internal teams.
• Ensure project timelines and quality standards are met.
• Maintain site material records and daily progress reports.
• Communicate updates to management and clients. KPI: PERFORMANCE METRICS
• On-time project completion. • Quality compliance as per standards.
• Effective site coordination and minimal rework.
• Client satisfaction and timely reporting.

SKILLS & ATTITUDE (A IN BARE FIT) :
REQUIRED SKILLS PREFERRED SKILLS:
• Good English communication (written & spoken).
• Proficiency in basic computer & email handling.
• Site supervision & coordination.
• Tamil or Telugu communication skills (advantage).
• Knowledge of waterproofing techniques.

ATTITUDE REQUIRED FOR THIS POSITION:
 • Smart and quick learner.
• Highly responsible and accountable.
• Willingness to learn and grow in waterproofing & epoxy industry.
• Positive, proactive, and detail-oriented.
• Ability to handle site-level challenges calmly.


Site Supervisor- Waterproofing

I.I.T.Main Gate

Gandhi Nagar Worli

Roll Summary
 Attend walk-in customers and understand their needs.
 Explain products, features, and offers to customers and close sales.
 Maintain adequate stock levels and ensure product display standards.
 Generate and maintain accurate daily sales and stock reports.
 Build long-term relationships with customers for repeat business.
 Achieve individual and store sales targets consistently.


KRA: TASK / ACTIVITIES
 Customer engagement and product demonstration.
 Visual merchandising and inventory upkeep.
 Billing, sales entry, and reporting accuracy.
 Follow company SOPs for store operations.
 Support team during peak hours and events.


KPI: PERFORMANCE METRICS
 Monthly Sales Achievement vs Target (%).
 Conversion Ratio (Walk-in to Sales).
 Average Bill Value (ABV).
 Customer Retention &amp; Feedback Score.
 Attendance and Punctuality Record.


REQUIRED SKILLS 
 Strong Sales Acumen
 Good Communication Skill
 Retail Knowledge of Branded Products
 Preferably from a background in luxury goods or high-end retail
 Proficient in MS Office
 1-2 years of Experience
 Experience in luxury or high-end retail environment
 Knowledge of eyewear, watches, or fashion accessories


ATTITUDE REQUIRED FOR THIS POSITION
 Customer-first mindset and professional appearance
 Positive, proactive, and target-driven attitude
 Team player with strong integrity
 Ability to work under pressure and meet deadlines
 Punctual and disciplined with store operations



Retail Sales Executive

Doveton

Job description:
We are looking for a reliable and detail-oriented Billing Operator to manage the billing and invoicing process at our retail outlet. The role involves handling customer billing, maintaining accurate cash and sales records, and ensuring a smooth checkout experience.
Key Responsibilities
Handle customer billing and invoicing using POS systems or billing software.
Generate bills, receipts, and credit notes accurately and efficiently.
Manage cash, card, UPI, and other payment modes and reconcile daily sales.
Maintain proper sales records, stock updates, and transaction entries.
Coordinate with the accounts team for daily collection reports and discrepancies.
Address customer billing queries or price issues politely and promptly.
Ensure the billing counter is organized and all transactions are recorded correctly.
Prepare daily, weekly, and monthly sales and billing summaries for management.
Support inventory and audit teams during stock checks and reconciliations.

Requirements
Bachelor’s degree in Commerce, Accounting, or a related field (preferred).
1–3 years of experience as a Billing Operator / Cashier / Accounts Assistant in retail.
Hands-on experience with POS systems, Excel, and basic accounting tools.
Strong numerical and communication skills.
Ability to handle customers efficiently and maintain accuracy under pressure.
Willingness to work in shifts or weekends, as per retail store requirements.

Preferred Skills
Familiarity with Tally or retail billing software.
Knowledge of GST billing and invoice formats.
Basic understanding of inventory management and stock reconciliation.

Benefits
Competitive salary and incentives
Growth opportunities within the retail team
Supportive and collaborative work environment

Job Type: Full-time

Benefits:
Cell phone reimbursement

Experience:
Tally: 1 year (Required)
billing and handling store: 1 year (Required)



Billing Operator

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Vedita Ventures Jobs - 5 Verified Vacancies

CRM Executive - Real Estate

Team Leader/Area Sales Manager

Site Supervisor- Waterproofing

Retail Sales Executive

Billing Operator

Know more about Vedita Ventures Jobs